Contacting us
Online 24 hours
It is quicker and easier to contact us online, use our Report it, Request it and Pay it options.
Frequently used services and contact numbers:
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Benefits and Council Tax
Use our online Housing benefit and council tax benefit calculator or call the Enquiry line - 0303 123 1011
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Housing
Report a repair online or contact Housing repairs - 0303 123 1010
Out-of-hours emergency repairs - 0800 242024.
Housing - 0303 123 1012 -
Payments
Use our secure online payments service or phone the payments call centre on 0303 123 1005.
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Refuse collection, Grounds maintenance and Street cleaning
Complete a bulk uplift online form or report litter or graffiti online or call 0303 123 1020.
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Roads and lighting faults
Report roads faults or Report lighting faults online or during office hours call 08457 406080, after office hours call 0800 24 20 24.
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Scottish Welfare Fund Crisis and Community Care grants
Phone 0303 123 1007 (from 1st April 2013)
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Social work
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You can complete a social work service enquiry form online or call 0303 123 1008.
If you prefer to speak to someone in person call in at your local social work office.
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South Lanarkshire Leisure and Culture Ltd
Visit the SLLC website or contact the General enquiry line - 01698 476262
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Contacting councillors or employees
Find councillor contact information online, but if you know who you need to speak to but don't know their direct phone number call 0303 123 1015.
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Enquiries, comments and complaints
Online, complete a customer service enquiry or comments and complaints form.
- Phone our General enquiries line on 08457 406080
- If you are hard of hearing you can use minicom on 0303 123 1017 - ordinary calls should be made to the general enquiry line above.
- Customer services staff are available Monday to Friday from 8am-6pm.
- If you prefer to speak to someone in person - call in at your local Q and A office. Q and A offices are open Monday to Friday from 8.45am-4.45pm and on Wednesdays 11am-4.45pm.
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Website enquiries
If you have any problems with our website's performance or can't finding what you are looking for email webfeedback@southlanarkshire.gov.uk
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Our headquarters address is:
South Lanarkshire Council,
Almada Street,
Hamilton,
South Lanarkshire,
ML3 0AAEmail customer.services@southlanarkshire.gov.uk
Phone 0303 123 1015 (Headquarters)A map with directions is available to download and print.
