Contacting us
Online 24 hours
It is quicker and easier to contact us online, use our Report it, Request it and Pay it options.
Frequently used services and contact numbers:
Benefits and Council Tax
Use our online Housing benefit and council tax benefit calculator or call the Enquiry line - 0303 123 1011
Housing
Report a repair online or contact Housing repairs - 0303 123 1010
Out-of-hours emergency repairs - 0800 242024.
Housing - 0303 123 1012Payments
Use our secure online payments service or phone the payments call centre on 0303 123 1005.
Refuse collection, Grounds maintenance and Street cleaning
Complete a bulk uplift online form or report litter or graffiti online or call 0303 123 1020.
Roads and lighting faults
Report roads and lighting faults online or during office hours call 08457 406080, after office hours call 0800 24 20 24.
Social work
You can complete a social work service enquiry form online or during office hours call 0303 123 1008, for emergencies after office hours call 0800 678 3282.
If you prefer to speak to someone in person call in at your local social work office.
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South Lanarkshire Leisure and Culture Ltd
Visit the SLLC website or contact the General enquiry line - 01698 476262
Contacting councillors or employees
Find councillor contact information online, but if you know who you need to speak to but don't know their direct phone number call 0303 123 1015.
Enquiries, comments and complaints
Online, complete a customer service enquiry or comments and complaints form.
- Phone our General enquiries line on 08457 406080
- If you are hard of hearing you can use minicom on 0303 123 1017 - ordinary calls should be made to the general enquiry line above.
- Customer services staff are available Monday to Friday from 8am-6pm.
- If you prefer to speak to someone in person - call in at your local Q and A office. Q and A offices are open Monday to Friday from 8.45am-4.45pm and on Wednesdays 11am-4.45pm.
Website enquiries
If you have any problems with our website's performance or can't finding what you are looking for email webfeedback@southlanarkshire.gov.uk
Our headquarters address is:
South Lanarkshire Council,
Almada Street,
Hamilton,
South Lanarkshire,
ML3 0AAEmail customer.services@southlanarkshire.gov.uk
Phone 0303 123 1015 (Headquarters)
