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Settlement and Nationality Checking Service - Customer survey

Settlement and Nationality Checking Service - Customer survey | South Lanarkshire Council
ConsultationSettlement and Nationality Checking Service - Customer survey
StatusCurrent
Consultation summarySurvey with customers who have made use of the Nationality Checking Service
BackgroundCustomers who have used this service can give their views on the service provided by using the link to the online survey below
Why are we consulting?To evaluate and improve upon the service provided
Who are we consultingService users
How will findings be used?To evaluate and improve upon the service provided
What we found outInterm results show that most users of this service feel they received a good value, fair, and high quality service.
Start date01/01/2011
End date31/03/2018
Results availablePeriodic reporting. At the latest surveying point, 95% of respondents felt the service provided represented good value for money.
Consultation typeQuantitative
Consultation methodOn-line survey/poll
SubjectCustomer satisfaction democracy
Council themeCustomer focus
Contact nameMoira Cooper
Contact phone01698 455916
Contact email moira.cooper@southlanarkshire.gov.uk
Online survey https://www.snapsurveys.com/wh/s.asp?k=138908725633
Support linkhttp://www.southlanarkshire.gov.uk/info/200210/asylum_immigration_and_citizenship/242/nationality_checking_service