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Q and A Office - Blantyre




Facility nameQ and A Office - Blantyre
Building nameDavid Dale House
AddressCouncil Offices, 45 John Street
TownBlantyre
PostcodeG72 0JG
AreaHamilton
Phone0303 123 1015
Emailcustomer.services@southlanarkshire.gov.uk
Description of serviceQ and A is the Council’s one-stop-shop, providing frontline service on behalf of all of our Resources. Enquiries are dealt with by a specially trained team of Customer Services Assistants who ensure members of the public receive the service or information they require.
Blantyre Q and A office provides customers with several options for dealing with Council enquiries:
• fast track phones – free phone contact to Council services
• self service – access to a selection of forms and leaflets
• online – access to the Council’s website
• face-to-face – assistance with enquiries where necessary
All Q and A Offices support the Dogs Trust and Vision Aid Charities. Donations of dog food or old spectacles will be gratefully received in any of the offices using the designated Dogs Trust Bins or Vision Aid boxes.
Facilities available include: baby change, language line, hearing loop, BSL trained assistant, local parking information, private interview rooms, meeting rooms, and a coffee shop.
Opening timesMonday, Tuesday, Thursday and Friday 8.45am - 4.45pm; Wednesday 11am - 4.45pm
Office locationOn the map
Council car parksList of car parks
Additional informationA customer service assistant will be available at the reception desk on Wednesday from 8.45am to help with emergencies and appointments with other Council services.
Disabled accessLevel access at front, six parking bays for disabled people, automatic door entrance, toilet facilities for disabled people, accessible reception and lift.