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Q and A Office - Lanark

Q and A Office - Lanark | South Lanarkshire Council
Facility nameQ and A Office - Lanark
Building nameSouth Vennel
AddressCouncil Offices
PostcodeML11 7JT
Phone0303 123 1015 - Monday to Thursday 8.45am to 4.45pm and Friday 8.45am to 4.15pm
Description of serviceQ and A is the Council’s one-stop-shop, providing frontline service on behalf of all of our Resources. Enquiries are dealt with by a specially trained team of Customer Services Assistants who ensure members of the public receive the service or information they require.
Lanark Q and A office provides customers with several options for dealing with Council enquiries:
• free phones – free contact to Council services
• self service – access to a selection of forms and leaflets
• online – access to the Council’s website
• face-to-face – assistance with enquiries where necessary
Facilities available include: baby change, language line, hearing loop, BSL trained assistant, local parking information, private interview rooms and meeting rooms.
Opening timesMonday, Tuesday, Thursday and Friday 8.45am - 4.45pm; Wednesday 11am - 4.45pm
Office locationOn the map
Council car parksList of car parks
Additional informationA customer service assistant will be available at the reception desk on Wednesday from 8.45am to assist with emergencies and appointments with other Council services.
Disabled accessRamped access at front and back, 6 parking bays for disabled people (2 at the front of the building and 4 at the back), entrance handrail, automatic door entrance, toilet facilities for disabled people, accessible reception, lift.