Click to listen

Avoiding scams

A scam is a business scheme designed to con you into handing over your money so the scammer can make a quick profit.

Contact from the scam artists, whether by letter, fax, email, doorstep visit or any other means, can seem very convincing but they are dishonest attempts to trick you into handing over your money. Our advice to any consumer or business is to steer well clear of any such schemes. If it seems too good to be true it probably is.

If you are contacted by a potential scammer consider the following before handing over any money:

  • was the offer unsolicited
  • did you actually enter the competition or lottery the prize is from
  • is the offer from overseas
  • do you have to respond at once, so as not to "miss out" and if so, what's the rush
  • do you have to buy something or send money to win a prize
  • do you have to give your bank account, credit card or other personal information
  • why does your bank need you to confirm your account details or PIN number
  • do you have to send money to a PO box number
  • are you being asked to keep it confidential
  • do you need to ring a premium rate telephone number to win a prize
  • can you afford to lose the money if everything goes wrong

Before you hand over any money or if you think you have been a victim of a scam, contact Consumer and Trading Standards.