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Mobile and internet advice for parents, carers and teachers

Mobile phones and the internet have made a huge difference to our lives. But, like everything, they can be used for good or bad purposes.

Mobiles - who has your child's number?

Numbers can be passed on very easily and it's impossible to control where they might end up.
The same goes for pictures taken with a camera phone.
Remember, once an image is sent there is no control where it goes.


This is the term used when an adult gradually gains a child's trust by getting to know them and pretending they are safe and friendly, when in fact they plan to abuse the child. Grooming is now a specific criminal offence.

They can be an adult who:

  • pretends to be a youngster and makes contact with your child via a mobile phone or internet chat room
  • wants to know lots of details about your child
  • tries to arrange to meet your child
  • may claim that they love your child
  • intends to have sex with your child

Top tips for parents

  1. Children and young people should never meet up with a stranger. Help your child understand the risks and how to they can be kept to a minimum, for example by making sure that any meetings are in public places and that the young person is always accompanied by a friend or trusted adult.

  2. Ask your internet provider about installing parental controls.

  3. Share computer time with your children - you'll learn from each other.

  4. Keep the computer in a room that everyone uses.

  5. Take an interest in your child's hobbies and friends and take these into account when setting guidelines.

  6. Get to know who your child is chatting to.

  7. Be aware of your child using a web cam and what they are using it for.

  8. Make sure all family members know not to give out personal or financial information. 

  9. Help you child understand that not everyone is who they claim to be online. 

  10. Let them know its ok to tell you if they comes across something that worries them.

Did you know:

  • the number of adults attempting to groom children across Scotland is increasing
  • children being targeted can any age, some as young as three
  • people who sexually abuse children are rarely strangers. Most sexual abuse of children is carried out by family members or trusted adult friends. Sometimes they will have taken the time to gain your trust first.

For online advice about internet safety visit the child exploitation and online protection centre.

If you are concerned about cyberbullying you can download our pack of leaflets for parents, children and young people.

Council Tax privacy statement

Why we collect information about you

We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions. We will comply with the Data Protection Act 1998 and retain your information in accordance with the Act.

We will ask for your contact information and use this to contact you about your Council Tax account..

How we use your information

We will use your information for the administration and collection of Council Tax. We may also use your personal details to help prevent and detect crime and/or when required by law and if necessary share it with other public bodies for those purposes. We will not use your personal details for any other purpose without getting your consent first. You may have been asked to give this additional consent at the time when you originally contacted us, for example in an additional section on an application form.

Sharing your information

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example, where sharing is necessary for us to carry out the Council Tax function or if there is a public interest to do so such as the prevention and/or detection of crime (see below). This could include the need to disclose sensitive or confidential information such as medical details to other organisations. We may disclose information when necessary to prevent risk of harm to an individual.

At no time will your information be passed to external organisations for marketing or sales purposes or for any commercial use without first getting your consent.

We participate in anti-fraud data matching exercises carried out by other agencies such as the National Fraud Initiative (operated on behalf of Audit Scotland) and the Housing Benefit Matching Service (conducted on behalf of the Department for Work and Pensions). We have a duty to manage public funds properly. As a result, we will use the information you provide to make sure all amounts we are owed are paid on time (for example, by identifying people who have not paid Council Tax and to help people who are entitled to benefits to claim them).

We may also share your information with debt management organisations engaged by us and the courts in relation to outstanding money owed. We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the police. We may also share your details with other organisations, including credit reference agencies, to help prevent and detect fraud and to confirm who is resident at an address.


Where external contractors are appointed to process information on our behalf, there are contracts which require them to keep personal information safe and prohibits them from doing anything with your personal data other than following our instructions.

Statistics and reports

We may use your information (and the occupier’s if different) for related audit, statistics or management information. Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else. The Council is the data controller for the purpose of the Data Protection Act 1998. The Council’s Privacy Policy sets out the high level principles we operate to in using people's personal data.

Last updated 27 January, 2017