You said, we did
Tell us once
What you said
Customers complained about being asked to provide the same information to different services about a death.
What we did
Arrangements for sharing information through the "Tell Us Once" service are now in place. "Tell Us Once" prevents the customer from having to provide the same information and confirmation of death to different services.
How we expect our service to get better
We expect to see a reduction in the number of complaints received from customers about having to send repeated information to the Council about a death.
- You said, we did
- Parking complaints
- Additional support needs
- Secondary school transport provision
- Home care
- Decoration allowance
- Public Entertainment Licence
- Universal Connections – Youth Centre
- Installation of gas central heating systems
- Family history search
- Tell us once
- Additional disabled parking