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Data protection

Proof of identity

We only give personal data to people who are entitled to see it so we may ask for proof of your identity.

If you have contacted us before and you send in a letter or form without proof of identity we may still be able to deal with your request.

However, in some cases, we may come back to you asking for two forms of proof of your identity. These must be at least one piece of evidence of personal identity such as a passport or driver's licence. The other can be a utility bill, bank statement or written evidence of your identity such as a witnessed copy of your signature.

If you are looking for particularly sensitive information about yourself, we may come back to you and ask for more information.

In most cases photocopies will be enough but in exceptional cases we may ask to see the originals. These can be taken to any Q and A office and staff will take copies certifying that they have seen the originals and give originals back to you.