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Q and A one stop shops

Q and A offices provide customers with several options for making Council enquiries:

  • free phones - contact Council services
  • online - access to the Council's website (not available in Forth)
  • face-to-face - assistance with enquiries where necessary

Click on the link below for more information about your local office:

Remember, it may be easier or quicker to contact the Council in other ways such as:

Online services:

make an online payment 

arrange a service online

complete an online form

Phone: 

 
 Automated payments  0303 123 1005
 Parking enquiries  0303 123 1006
 Scottish welfare fund  0303 123 1007
 Social work and money matters  0303 123 1008
 Repairs CSC  0303 123 1010
 Benefits and Council tax  0303 123 1011
 Local housing offices  0303 123 1012
 Sundry income team  0303 123 1013
 Council tax recovery team  0303 123 1014
 General enquiries  0303 123 1015
 Bereavement services (crematoriums and cemeteries)  0303 123 1016
 Election helpline (only to be used near Election times)  0303 123 1019
 Refuse, grounds maintenance and street cleansing  0303 123 1020
 Education  0303 123 1023
 Out of hours social work emergencies  0303 123 1008
 Out of hours emergencies  0800 242 024

If you have any suggestions on our service, please complete our Comments, Compliments and Complaints form.