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Customer Services Centre

Our Customer Services Centre deals with approximately 52,000 telephone, email and online enquiries per month. 

We can help if you want:

Housing repairs

Opening hours: Monday - Thursday, 8.45am - 4.45pm Friday, 8.45am - 4.15pm

Phone: 0303 123 1010
Email: Housing repairs

Emergency/out-of-hours repairs

Available out of office hours (evenings and weekends)

Phone: 0800 242024

General enquiries

Opening hours: Monday - Thursday, 8.45am - 4.45pm Friday, 8.45am - 4.15pm

Phone: 0303 123 1015

Refuse, Grounds Maintenance and Street Cleansing

Opening hours: Monday - Thursday, 8.45am - 4.45pm Friday, 8.45am - 4.15pm

Phone: 0303 123 1020