Blocked sinks and toilets
If you rent from the council, contact our repairs centre using the contact details shown on this page.
If you rent from another landlord, you need to contact them. If you are having difficulty getting your landlord to fix the problem, contact Environmental Services.
You might be able to fix the problem using drain cleaners from the DIY store or supermarket. Otherwise you need to arrange the repair yourself. If you are older and anxious about arranging a contractor, the Care and Repair Service can advise.
Not your house?
If you live in a flat or terrace and you are being affected by an overflowing sink or toilet from someone else's home and you can't make contact with the people there, contact our Environmental Services team.
Available out of office hours (evenings and weekends)Phone: 0800 242024
Opening hours: Monday - Thursday, 8.45am - 4.45pm Friday, 8.45am - 4.15pmPhone: 0303 123 1010
Email: Housing repairs