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Carers

Who are Carers?

Carers provide care to family members friends or neighbours.  The care they provide is unpaid and so is very different to that of paid carers who are employed through a care agency or as a Personal Assistant (PA).  Carers may provide support to adults or older people who are affected by physical or mental ill health (often long term) as well as to people who may have a disability, be affected by substance misuse or whom may be frail through old age or illness.  Carers may also support people with a life-limiting or terminal illness.

Parents may also be carers.  They may support a child (or children) who has additional support needs.  Children and young people may also provide care to a family member, friend or a neighbour.

The caring role will be different for every carer.  Some carers may support more than one person, some carers will not live in the same house as the person being cared for, carers may be male or female, from the same sex relationships or from Black and Minority Ethnic Communities.

South Lanarkshire's Approach to Supporting Carers

Within South Lanarkshire, there is a long-established partnership approach to supporting carers, which involves the NHS, the Council and the voluntary sector working together with and for carers.

It is estimated that 38,023 people are carers within South Lanarkshire.  Our Carers Strategy sets out some of the outcomes we have achieved in supporting carers and young carers and some of the work we are progressing.

We have two carers organisations within South Lanarkshire that support carers:

Lanarkshire Carers Centre (LCC) and South Lanarkshire Carers Network (SLCN) as well as a Young Carers Service.

We also have a dedicated Welfare Rights Service for carers in each of South Lanarkshire's four localities as well as a dedicated (Carer Support Team) set up through the NHS to support carers.  Other agencies provide information, advice and support to carers across South Lanarkshire such as:

PAMIS (Promoting a More Positive Inclusive Society) - this organisation supports people with profound and multiple learning disabilities and their families.

The Haven - supporting people affected with a life-limiting condition

Alzheimer's Scotland

Lanarkshire Association for Mental Health

National Autistic Society

Carers can have their needs assessed through a Carers Assessment.  This is carried out through Social Work Resources. More details can be found on the Carers Assessment webpage.

 

 

 

Council Tax privacy statement

Why we collect information about you

We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions. We will comply with the Data Protection Act 1998 and retain your information in accordance with the Act.

We will ask for your contact information and use this to contact you about your Council Tax account..

How we use your information

We will use your information for the administration and collection of Council Tax. We may also use your personal details to help prevent and detect crime and/or when required by law and if necessary share it with other public bodies for those purposes. We will not use your personal details for any other purpose without getting your consent first. You may have been asked to give this additional consent at the time when you originally contacted us, for example in an additional section on an application form.

Sharing your information

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example, where sharing is necessary for us to carry out the Council Tax function or if there is a public interest to do so such as the prevention and/or detection of crime (see below). This could include the need to disclose sensitive or confidential information such as medical details to other organisations. We may disclose information when necessary to prevent risk of harm to an individual.

At no time will your information be passed to external organisations for marketing or sales purposes or for any commercial use without first getting your consent.

We participate in anti-fraud data matching exercises carried out by other agencies such as the National Fraud Initiative (operated on behalf of Audit Scotland) and the Housing Benefit Matching Service (conducted on behalf of the Department for Work and Pensions). We have a duty to manage public funds properly. As a result, we will use the information you provide to make sure all amounts we are owed are paid on time (for example, by identifying people who have not paid Council Tax and to help people who are entitled to benefits to claim them).

We may also share your information with debt management organisations engaged by us and the courts in relation to outstanding money owed. We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the police. We may also share your details with other organisations, including credit reference agencies, to help prevent and detect fraud and to confirm who is resident at an address.

Contractors

Where external contractors are appointed to process information on our behalf, there are contracts which require them to keep personal information safe and prohibits them from doing anything with your personal data other than following our instructions.

Statistics and reports

We may use your information (and the occupier’s if different) for related audit, statistics or management information. Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else. The Council is the data controller for the purpose of the Data Protection Act 1998. The Council’s Privacy Policy sets out the high level principles we operate to in using people's personal data.

Last updated 27 January, 2017

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