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If your application is refused

If your application is refused and you disagree with the decision you can ask us to consider this again within 20 working days of the date of your refusal letter.

You must provide the reasons why you think the decision is not correct and include any more relevant information about your disability, medical conditions or walking ability that you think should be considered.

We will write to you tell you the outcome of the review and this will be the final decision for your application and review.