Accessing the service
You can access the service by phoning social work resources or asking someone to call on your behalf. This could be a friend, family member, doctor or any other agency.
The social work reception team will ask for some information and complete a brief assessment to check if this is the right service for you. If we are, we shall arrange an appointment for you to meet with one of our staff. If there is another service that would suit your needs better, the reception services team will give you this contact information.
Staff will treat you with respect and dignity and we will aim to understand your needs through an initial assessment and agree how we can best support you.
Social work enquiries
For calls during office hoursPhone: 0303 123 1008
Social work emergency service
For emergencies outwith office hoursPhone: 0303 123 1008
Email: Social work emergency service