Contacting us

Online 24 hours

It is quicker and easier to contact us online, use our Report it, Request it and Pay it options.

Frequently used services and contact numbers:

  • Benefits and Council Tax

    Use our online Housing benefit and council tax benefit calculator or call the Enquiry line - 0303 123 1011

  • Housing

    Report a repair online or contact Housing repairs - 0303 123 1010
    Out-of-hours emergency repairs - 0800 242024.
    Housing - 0303 123 1012

  • Payments

    Use our secure online payments service or phone the payments call centre on 0303 123 1005.

  • Refuse collection, Grounds maintenance and Street cleaning

    Complete a bulk uplift online form or report litter or graffiti online or call 0303 123 1020.

  • Roads and lighting faults

    Report roads faults or Report lighting faults online or during office hours call 08457 406080, after office hours call 0800 24 20 24.

  • Social work

    You can complete a social work service enquiry form online or call 0303 123 1008.

    If you prefer to speak to someone in person call in at your local social work office.

  • South Lanarkshire Leisure and Culture Ltd

    Visit the SLLC website or contact the General enquiry line - 01698 476262

  • Contacting councillors or employees

    Find councillor contact information online, but if you know who you need to speak to but don't know their direct phone number call 0303 123 1015.

  • Enquiries, comments and complaints

    Online, complete a customer service enquiry or comments and complaints form.

    • Phone our General enquiries line on 08457 406080
    • If you are hard of hearing you can use minicom on 0303 123 1017 - ordinary calls should be made to the general enquiry line above.
    • Customer services staff are available Monday to Friday from 8am-6pm.
    • If you prefer to speak to someone in person - call in at your local Q and A office. Q and A offices are open Monday to Friday from 8.45am-4.45pm and on Wednesdays 11am-4.45pm. 

  • Website enquiries

    If you have any problems with our website's performance or can't finding what you are looking for email webfeedback@southlanarkshire.gov.uk

  • Our headquarters address is:

    South Lanarkshire Council,
    Almada Street,
    Hamilton,
    South Lanarkshire,
    ML3 0AA

    Email customer.services@southlanarkshire.gov.uk
    Phone 0303 123 1015 (Headquarters)

     

     

    A map with directions is available to download and print.