Our headquarters are the Council Offices, Almada Street, Hamilton ML3 0AA. Phone 01698 454444. We are open from 8.45am - 4.45pm Monday to Thursday and 8.45am - 4.15pm on Fridays. We are closed at the weekend and on public holidays.
If you know who you need to speak to but don't know their direct phone number call the Council switchboard on 01698 454444.
Enquiries, comments and complaints
Use the forms above or phone our Customer Service Centre on 0845 7406080.
Textphone 0845 3040022. Customer services staff are available Monday to Friday from 8am-6pm. If you prefer to speak to someone in person - call in at your local Q & A office.
Emergencies
For emergencies at weekends or after office hours, you will find the complete list on our Emergencies page.
Housing repairs
You can report repairs using the form above but in emergencies, call 0141 584 2626. For out-of-hours emergency repairs call 0800 242024.
Payments
Use our secure online payments service above or phone the payments call centre on 0800 30 40 80. (For enquiries on your council tax or rent account, phone your local Benefits and revenue office.)
Social work
During office hours contact your local Social Work office. After office hours, phone 0800 678 3282
Refuse collection
For a bulky refuse collection, garden waste collection, litter or graffiti use the forms above or phone our Land Services Helpline on 01698 717777.
Roads
To report a road, pavement or lighting fault use the form above. In emergencies, phone 0800 242024.