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Glowing reports for sheltered housing support services

Published Friday, 08 September 2017

living room area in sheltered housing complex

Sheltered housing support services across South Lanarkshire have received glowing reports from the Care Inspectorate.

Our services were graded ‘Very Good’ across all three themes:

  • Quality of care and support
  • Quality of staffing
  • Quality of management and leadership

And the reports also included positive feedback from tenants.

As part of the process, the Care Inspectorate attended the Sheltered Housing Tenants Conference in October 2016, visited local complexes, spoke with tenants and staff and reviewed the feedback from tenants’ questionnaires.

The inspectors highlighted a number of key strengths of the service including very high levels of appreciation by the tenants.

Annette Finnan, the council’s Head of Housing Services, said: “We are delighted with the outcomes of the recent inspections. It is reassuring to hear that our support service is making a real difference to tenants’ lives and fantastic news to receive the ‘Very Good’ grading.”