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Assaults on parking attendants cannot be tolerated

Published Friday, 06 October 2017

driving mirror showing parking attendant uniform with CCTV notice

Violent attacks on the people who try to ensure motorists park responsibly have increased worryingly.

Our parking attendants have been spat at, punched, subjected to racial abuse, had their head banged against railings and even had vehicles driven at them.

They have been wearing CCTV cameras since 2012 as a deterrent to attacks, but not only are assaults continuing, but they are becoming more severe.

Councillor John Anderson, the chair of the council's Community and Enterprise Resources Committee, said: “Parking attendants are merely enforcing legislation that is set up to ensure motorists do not park in a way that disadvantages or is unfair to other drivers or pedestrians. So although verbal abuse – including screaming in the faces of people – is fairly long-standing, it is still completely unacceptable and would not be tolerated in any other line of work.

“What is even more worrying now is that physical assaults are becoming more common. When parking attendants are being placed in situations where they are at risk of injury or their lives are threatened, we have reached a sickening level.”

In the past year, there have been eight separate incidents recorded by the parking attendants that have been particularly distressing.

But Councillor Anderson added: “The numbers are irrelevant - even one incident of this type is one too many and is completely unacceptable.

“We refer all such incidents to Police Scotland and I would appeal to anyone who does witness assaults against our staff to help us get the evidence needed to stop this type of incident from occurring again.”