New EU cookies law
Published Friday, 25 May 2012
Due to a new European law we have changed our website.
When services are delivered online this sometimes means that small pieces of information are placed on your computer or phone. Some of these are called cookies. They cannot be used to identify you personally.
The new law means that now we have to alert you to the fact that we use cookies on our website and also what we use cookies for.
We use the information from cookies to help improve our websites and some features such as our online forms and Locate it will only work with cookies switched on.
From now on you will see a small bar across the top of the site asking you to allow cookies. You can choose to ignore this but you won't be able to fill out any of our online forms.
These are the cookies we use on our website:
Compliance cookies
These are used to store your cookie preferences. No personal information is collected about you or about your computer
Analytics cookies
These let us recognise and count the number of visitors to our website, and to see how they move around the site. This helps us to improve the website and the services we provide. No personal information is collected about you or about your computer.
Third party cookies
We use a number of social media tools and external applications such as the planning portal, Locate it and the Housing repairs service. If you already use these tools their cookies may be set through our website. If you don't use them our site will not place these cookies on your computer or phone.
Functional cookies
These are used when filling out online forms and using Locate it (stores search history). They do not contain any personal information and for the most part are automatically deleted when you close your browser.
For more information on cookies see the Information Commissioner's Office website.
If you would like information on how to manage cookies yourself, see Internet cookies: what they are and how to use them on Direct Gov's website.




