Bereavement Services Customer Surveys
Bereavement Services Customer Surveys | South Lanarkshire Council
| Consultation | Bereavement Services Customer Surveys |
| Status | Current |
| Consultation summary | Survey of customers who have made use of Bereavement services |
| Background | Customers who have made use of services provided by Bereavement Services are provided with a questonnaire which they can complete and return at their leisure. |
| Why are we consulting? | To monitor and improve upon the service received |
| Who are we consulting | Service users |
| How will findings be used? | To help assess customer satisfaction with the services provided by Bereavement Services, and to improve upon the service as required |
| What we found out | This consultation exercise is still underway, however Interim results indicate an overall customer satisfaction level of 96.7% |
| Start date | 01/01/2008 |
| End date | 31/03/2021 |
| Results available | These surveys are ongoing. Results available on request from the contact below. |
| Consultation type | Quantitative |
| Consultation method | Exit Survey |
| Subject | Cemetaries/crematoria/burial grounds/war memorials |
| Council theme | Self aware and improving |
| Contact name | Danny Maxwell |
| Contact phone | 01698 452233 |
| Contact email | danny.maxwell@southlanarkshire.gov.uk |
| Support link | http://www.southlanarkshire.gov.uk/info/200209/deaths/143/bereavement_services_-_burial_and_cremation |
