New Tenant Satisfaction Survey
New Tenant Satisfaction Survey | South Lanarkshire Council
Consultation | New Tenant Satisfaction Survey |
Status | Current |
Consultation summary | Feedback from new tenants on the service they received when allocated a council house |
Why are we consulting? | To obtain the views of new tenants regarding their experiences of the service regarding the local office, condition of the house and garden and the advice they received
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Who are we consulting | Tenants |
How will findings be used? | To improve service delivery |
What we found out | This consultation exercise is ongoing. Interim results at the end of 2017 show an overall satisfaction rate of 84% satisfaction. 46% were very satisfied, 38% fairly satisfied. 7% of respondents were neither satisfied nor dissatisfied. The remaining 9% of respondents showed a degree of dissatisfaction. |
Start date | 01/01/2008 |
End date | Ongoing |
Results available | These surveys are ongoing. Results available on request from the contact below. |
Consultation type | Quantitative |
Consultation method | Face-to-face survey |
Subject | Housing and homeless |
Council theme | Customer focus |
Contact name | Debbie Stewart |
Contact phone | 01698 454323 |
Contact email | debbie.stewart@southlanarkshire.gov.uk |