BT payphone removal consultation

BT payphone removal consultation | South Lanarkshire Council
ConsultationBT payphone removal consultation
Consultation summaryBT is proposing to remove a number of payphones in South Lanarkshire as part of a Scotland-wide removal programme. BT states that the overall use of payphones has reduced by more than 90% in the last decade and the need to provide payphones for emergency situations is falling, with at least 98% of the UK having either 3G or 4G coverage. BT advises that as long as there is network coverage, it is possible to call emergency services even when there is no credit or no coverage from your own mobile provider. In August 2016, BT posted a notice on each of the payphones proposed for removal, advising of their proposals. Under Ofcom regulations, the council now has responsibility for carrying out a consultation with the local community on BTs proposals.
Why are we consulting?We are therefore seeking your comments on the proposed removal of any of the public payphones. A full list of the payphones to be removed and more details on the consultation can be found at link to survey web page. We would emphasise that the public should be aware that BT requires justification for any objection made to the removal of a payphone. For example, there may be no mobile coverage in a particular area; the payphone may be well used by residents or the passing public; or it may be located close to an accident blackspot.
Who are we consultingAll residents
How will findings be used?Any comments that we receive will be taken into consideration in making our decision on whether to agree to the removal of a payphone or whether to object.
What we found outFollowing the completion of the consultation exercise the Planning Committee – at its meeting on 1 November 2016 – formally decided to object to the removal of a number of phones on the list originally proposed by BT. Following the Committee’s decision BT were advised of the call boxes which the Council was objecting to being removed. On the basis of these objections, BT have decided to retain these call boxes.
Start date29/09/2016
End date18/10/2016
Consultation typeQualitative
Consultation methodOn-line survey/poll
SubjectBest value
Council themeMaking best use of resources
Contact nameHead of Planning and Economic Development
Contact email