Help when our offices are closed
If you need urgent housing help outside office hours, call our free emergency number 0800 242024. We are here to support you if you have nowhere safe to stay.
What happens when you call
When you contact us, we will:
- take your basic details so we understand your situation
- arrange emergency accommodation for the night if you need it
- make sure a Housing Officer contacts you on the next working day
We aim to make sure you are safe and have somewhere to stay as quickly as possible.
Sleeping rough
If you or someone you know is sleeping rough, please visit our rough sleeping page for advice and support on what to do next.