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Carers Strategy

The information pages in relation to Carers and caring has been updated in April 2019 to take account of the Carers (Scotland) Act 2016.

The Act has delivered and extended a range of rights for Carers and placed specific duties on the local authority. One of those duties is to prepare a local carers strategy.

The Carers Strategy for 2019 – 2022 has been developed in partnership with community organisations, local Carers and the local authority, by working together we have prepared a local Carers Strategy. This Strategy will identify how we will be driving the delivery of services that meet the needs of carers at the time they need it and sets out how we plan to deliver those services. This Carers Strategy follows on from our 2015-2018 approach and will build on the work we have undertaken with, and for carers to date. 

The Strategy will be under constant review through the Carers Partnership Group.  The group made up of Carers, their representatives and staff within statutory services will work together to respond to the requirements of the Act and to evolve and develop support and services as we establish and recognise the services that best meet the needs of South Lanarkshire Carers.

The priorities and actions for this Strategy were identified from the results of all our carer involved consultations.  From September 2017 to March 2019 we undertook a range of surveys, consultations, events, focus groups and a Carers Conference.  A total of 1230 people provided responses and feedback to the questions asked about Advocacy, Short breaks, hospital discharge, co-produced assessments, satisfaction, information, issues and much more.

This Strategy will:

  • Recognise what carers tell us matters to them
  • Consider who provides care and how much care carers provide and their current wellbeing status
  • Show the intentions in our delivery for carers
  • Detail how we will engage and involve carers in the development and delivery of services
  • Focus on achieving Personal Outcomes for carers
  • Focus on the needs of both Adult Carers and Young Carers
  • Help the local authority to develop a Measures and Evaluation Framework to ensure we can show how we are progressing against plans

Carers Priorities

The priorities and outcomes of the Strategy reflect what Carers have told us is important to them.  We have additionally considered local and national research, feedback from local services and analysed what we have done to date.

We have set the four following priorities and the outcomes we seek to achieve

Priority 1 - Carers are identified, involved and valued

Carers told us “It makes a difference to carers if they are identified, involved and valued”.  We know Carers must be seen as individuals, listened to and respected as an equal partners in care.

Priority 2 - Carers have choice and control, allowing them to balance their own life with their caring role

Carers said “It is vital that carers access the support they need at the right time”.  We know Carers benefit when they can achieve personal outcomes that help improve their health and wellbeing.

Priority 3 - Carers can access the right support and services at the right time

72% of carers surveyed told us they would find it very helpful to access their main support from a dedicated service as they want: a single point of contact, a consistent key worker, a range of services in one place and greater accessibility to services.

Priority 4 - Carers have a positive experience of being a carer

Carers want to have a better experience of being a Carer, they want it to be positive. We know Carers need timely and appropriate interventions and that they remain at the centre of the conversations they have, leading services to meet their needs.

Related content

  1. Carers Strategy
  2. Meeting outcomes