Coronavirus (COVID-19) advice
Coronavirus is causing unprecedented disruption across the world, and it is having a significant impact on the services provided by the council.
Like all organisations we are having to follow restrictions based on the latest advice from the UK and Scottish Governments and their medical and science advisers. We are also facing staffing issues while having to take on many additional duties as part of the effort of many partners to help everyone get through this difficult time.
As a result, we apologise but many parts of the council are having to concentrate on key and emergency services. This will have an impact on many local residents and the services they expect to get from the council in normal circumstances. We hope to return to normal service as soon as possible.
We have been publicly announcing major changes to particular services as they have happened, but a full list can be found on the links on the right hand side of this page. This will be updated as needed and here you will find specific information relating to schools, waste, registration services and all affected services.
Council staff are working around the clock not only to maintain key services but to take on a range of other new activities designed to keep people safe and support our communities at this time. We are working to help the NHS and other emergency services to cope, and we would like to thank all community volunteers who are also working hard on this collective effort.
We thank you for your co-operation and patience.
The latest guidance about COVID-19 from NHS Scotland and the Scottish Government, including social distancing and stay at home advice is on the NHSInform website.
If you or anyone in your household have any symptoms of COVID-19 such as a new, continuous cough, fever or loss of, or change in, sense of smell or taste you should arrange for a test on the Test and Protect website. If you or anyone in your household display symptoms you should all isolate. Guidance for isolation and what happens after you have been tested are also available on the Test and Protect website. You should also download the Test and Protect app on your phone.
Advice for businesses
We have advice in our Business Support section.
Advice in different languages
If you have anyone in your community who may need coronavirus information in a different language NHSInform has information sheets in various languages which you can download and print. They also have Easy Read versions available to download.
They also have a range of BSL signed films including:
- Washing and cleaning
- Wellbeing and symptoms
- Social distancing
- Household isolation
- Text message service
For social distancing in various Roma dialects see the Community Renewal YouTube channel.
The British Deaf Association has a weekly roundup of the Scottish Government updates and signed films on health information and myth busters.
- Coronavirus (COVID-19) advice
- How to get help
- Advice for businesses
- Council meetings
- Cemeteries and the crematorium
- Employees not on the council network
- Housing and homelessness
- Leisure and cultural premises
- Schools and nurseries
- Waste and recycling
- Planning and Building Standards
- Q and As
- Licensing Services
- Construction projects
- Benefits and money advice
- Council Tax
- COVID-19 scams
- Help if you have lost your job or are at risk of losing it
- Financial support for parents/carers
- Play areas and parks
- Young people
- Getting online
- Taxi/Private Hire support
- Self-isolating support