Coronavirus (COVID-19) advice

Q and As

Updated 6 April 2021

Our Q and A offices are now closed.  People who are in an emergency situation should call the relevant dedicated line below:

  • Homeless 0800 242024
  • Scottish Welfare Fund 0303 123 1007
  • Social Work and Money Matters 0303 123 1008
  • Benefits and Council Tax 0303 123 1011
  • Bereavement Services (cemeteries and crematorium) 0303 123 1016
  • Registration 0303 123  1015
  • Refuse, grounds maintenance and street cleansing 0303 123 1020
  • Critical emergency repairs 0303 123 1010
  • Emergency Social Work services 0303 123 1008
  • Out of hours emergencies 0800 242024