Coronavirus (COVID-19) advice
Self-isolating support grant
Updated 10 May 2022
A taxable grant is available to help people who experience a reduction in earnings due to self-isolation. The amount available depends on when you were advised by Test and Protect to stay at home:
on or after 1 May 2022
A taxable grant of £225 per person is available to help people who experience a reduction in earnings due to being advised by Test and Protect to stay at home on or after 1 May 2022.
You will not quality for the grant unless you or the person you care for get a positive PCR test result. A positive Lateral Flow Test is not acceptable. You must have confirmation of a positive PCR test result before applying.
You must agree that Test and Protect can share your details with us. After agreeing that your details can be shared wait 48 hours before you contact us to apply.
A maximum of 3 grants can be awarded within a 12 month period.
on or before 30 April 2022
A taxable grant of £500 per person is available to help people who experience a reduction in earnings due to self-isolation on or before 30 April 2022.
You need to have agreed with Test and Protect for your information to be shared with your local authority before you can apply for the grant. We cannot process your application without this. If you have not agreed this with Test and Protect either by phone or by texting your postcode, your information will not be shared and you will need to call them on 0800 030 8012.
When you give consent to Test and Protect it takes 48 hours for us to receive your information. We cannot process your application before we receive your details so please wait 48 hours before contacting us.
How to apply
If you have given permission, Test and Protect will send us your details and this will allow us to contact you with further information on how to apply. We will do this either by sending an SMS or calling you (please note our calls will show as private caller).
From Thursday 6 January 2022 a positive PCR test result is an essential requirement to be eligible for the grant. A positive LFD test is not acceptable.
Before you apply you must check that you are eligible. You can do this quickly and easily using the Scottish Government Eligibility Checker below.
If you are eligible for the grant or need help please call our Community Wellbeing Helpline on 0303 123 1009. If you are not eligible for the grant but are experiencing financial hardship you can apply for a crisis grant.
When your application has been submitted
You will receive an email confirming we have received your application and we will deal with your application as quickly as possible. We will confirm the decision by email therefore there is no need to contact us.
If we need further information or evidence, we will contact you using the email details provided. Please check your inbox, spam, and junk folders for any updates on your application.
If your application is successful, you will be emailed a link to an online form that asks for your bank details. Please note we will never ask for your bank details over the phone or by text message.
Other support to help you self-isolate
If you need support and can’t get this from your existing support network (including family, friends, or neighbours) or are worried about someone else who may need help. Call us on 0303 123 1009.
Assistance can be provided with essentials or basic supplies to support you in the short term and this may include helping you access local telephone or online shopping services. We may also be able to simply check that you or someone you are worried about are okay, or connect you to things that are happening in your area.
Please remember this helpline is dedicated to helping those who cannot leave their home and who cannot get help online.
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