Covid-19 employee information

Teams on a personal iMac

If you are using a personal Mac or iPad to work from home here are some instructions for using a microphone and camera.

When using Teams for the first time, you will get a dialog box asking you to allow Teams access to your microphone and camera.

Click OK on both occasions.

Screenshot of access to microphone

Screenshot of access to camera

If they are not working,check your preferences as shown below.

Click on the Apple icon located at the top left hand side of the screen.

Screenshot of Apple icon

Click on Systems Preferences

Screenshot of system preferences

or

Click on the Systems Preferences icon on the floating toolbar.

Screenshot of system preferences icon

The Preferences screen is displayed.

Screenshot of Preferences

Click on the Security & Privacy icon.

Screenshot of security and privacy icon

The Security & Privacy screen is displayed. Click on Camera. This will display all the apps that want access to your camera. Ensure there is a tick to the left of the Microsoft Teams app.

Repeat the process for microphone.

Screenshot of security and privacy

Checking your sound

Click on the Apple icon at the top left hand side of the screen.

Screenshot of Apple icon

Click on Systems Preferences.

Screenshot of system preferences

or

Click on the Systems Preferences icon on the floating toolbar.

Screenshot of system preferences icon

The Systems Preferences are displayed.

Screenshot of system preferences for sound

Click on the Sound icon.

Sound icon

The Sound Effects are displayed.

Screenshot of sound effects

Click on the Input Tab.

Screenshot of input tab

The Internal Microphone is displayed. The Input Volume should be set to 100% - low input volume is one of the most common reasons your microphone isn’t working.

If you now speak close to your machine, you should see the Input level bars fill up.

Screenshot of internal microphone

 

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  1. Covid-19 employee information
  2. Teams on a personal iMac