Council Tax service updates

Status: Significant service issue

Last updated: 21 September 2026, 9.00am

Update:
Council Tax bills for the 2027/28 financial year will be issued later than planned. We are working to send bills as soon as possible.

What you need to do:
Please wait until you receive your bill before contacting us. We will update this page when bills begin to be issued.

Status: Significant service issue

Last updated: 21 September 2026, 11.15am

Update:
Customers may be unable to make Council Tax payments through our online payment system. We are working with our supplier to restore the service.

What you need to do:
Please try again later. If your payment is due today, you will not be disadvantaged while the issue is being resolved.

Status: Service update available

Last updated: 21 September 2026, 2.30pm

Update:
We are receiving a higher than usual number of Council Tax enquiries. This means it may take longer than normal to respond to emails and telephone calls.

What you need to do:
Please allow extra time for a response and avoid contacting us more than once about the same enquiry.