Housing and Technical Resources - Resource Plan progress

Housing and Technical Resources - Quarter 2 progress

Progress reports on the Resource Plans are provided at the mid-year point (Quarter 2).

Progress

Our performance management reporting system IMPROVe uses a traffic light format with the following definitions to give a status report on each action or performance measure:

Status Definition
Blue Project complete
Green The timescale or target has been met as per expectations
Amber There has been minor slippage against timescale or minor shortfall against target
Red There has been major slippage against timescale or major shortfall against target
Report later The information is not yet available to allow us to say whether the target has been reached or not. This will be reported when available.
Contextual Included for "information only", to set performance information in context.

The overall summary of Resource Plan progress to date is as follows:

Status Statistical measures Project measures Total %
Blue 0 3 3 3%
Green 21 47 68 79%
Amber 1 2 3 3%
Red 0 0 0 0%
Report later/Contextual 11 12 13 15%
Totals 33 54 87 100%

Data as at 16 October 2025

Key achievements

Key achievements to date against each of the six Connect Outcomes are summarised below:

Connect Outcome - Health and Wellbeing

  • The affordable housing supply programme continues to increase the supply of council homes across South Lanarkshire, with a focus on ensuring that the new homes provide for changing in peoples need over the course of time.
  • Work has commenced on site at Watson Street development in Larkhall, which was identified in the SHIP 2025-30 as a Progressive Housing site. 

Connect Outcome - Children and Young People

  • 100% of young people leaving care were provided with a housing options discussion which resulted in the development of an individual housing plan.
  • 100% received a person housing pathway plan.

Connect Outcome - Housing and Land

  • We continued to increase the supply of affordable housing with the delivery of 96 homes been delivered during 2025/26 YTD. This includes 40 new build properties, and 56 properties acquired through the market purchase scheme.
  • 60% of lets were directed to urgent homeless (UH) households, ensuring those with the highest housing need are prioritised for housing.
  • 93.5% of new tenancies sustained for more than a year against target of 88%.
  • 94% of reactive repairs were completed right first time.
  • Emergency repairs were, on average, completed in 4 hours 25 minutes against a target of 24 hours.
  • Non-emergency repairs were, on average, completed in 12.49 days against a target of 28 days.

In addition to working towards the Connect Outcomes, we will continually aim to improve and ensure effective and efficient use of resources, and that business will be conducted with integrity and transparency and will operate to the highest standards. In order to monitor and report progress against these values, Resource outcomes have also been identified, under the heading Delivering the Plan and achieving Best Value. Related achievements to date are summarised below:

  • Against an extremely challenging set of socio-economic circumstances, positive performance, against previous year, was achieved in relation to:
    • the percentage of gross rent arrears (current and former) which reduced from 7.26% Quarter 2 (24/25) to 6.61% in Quarter 2 (25/26).

Progress to date against the full suite of measures is contained in the Resource Plan progress report, presented to the Housing and Technical Resources Committee.

Scope for improvement

Measures that have been classified as ‘red' (major slippage against timescale or shortfall against target) are noted below, together with reasons and management actions being taken, and the management action now being taken, where applicable.

No measures have been classified as ‘red’ (major slippage against timescale or shortfall against target) in this reporting period.

Report later

Measures in the quarterly progress reports which are not blue, red, amber or green can be assigned a status of ‘report later’ or ‘contextual’. A further analysis introduced to aid scrutiny of performance, is to follow up the measures in these categories from the Quarter 4 <insert year> report.

Of the 6 measures identified in these categories at Quarter 4 last year, one is in relation to ‘The 2025 and 2032 EESSH Milestones have been suspended as the Scottish Government are reviewing the EESSH2 standards to strengthen and realign the standard with the target for net zero heat in houses from 2045’. The updated status and explanatory narrative relating to the remaining 5 ‘report later’ measures is detailed below:

Measure Comments at Quarter 4 (previous year) Updated Quarter 4 status Updated comments
Average length of time in temporary accommodation (self contained community properties) (SG) Quarter 4 information not yet available, await Scottish Government publication of figures. Green

Target achieved.

97 days YTD against target of 120 days.

(This includes all temporary accommodation  including very short term placements in B & B, which improves the average, despite the pressure in temporary accommodation and increasing time spent in other  types of temporary furnished properties).
% of households provided with temporary accommodation (SG) Quarter 4 information not yet available, await Scottish Government publication of figures. Amber

99.2% YTD against target of 100%.

35 instances where we were unable to accommodate applicants. These were primarily due to challenging behaviours, although the ongoing shortage of suitable temporary accommodation also contributed.
% of temporary accommodation offers refused (SG) Quarter 4 information not yet available, await Scottish Government publication of figures. Red

720 offers made with 70 refused (9.7%) against target of 6%,

Reduction in performance in this area is linked to significant increase in demand for homelessness services. This has resulted in increased offers, the majority of refusals relate to emergency First Stop Accommodation, with applicants electing to make their own arrangements in the very short term while awaiting offer of temporary furnished property.
Number of times we did not meet our obligation to provide suitable accommodation (SG) Quarter 4 information not yet available, await Scottish Government publication of figures. Red

The reduction in performance, is  linked to significant increase in demand for temporary accommodation.

All 35 instances of failure to accommodate, related to the  applicants own behaviour.

The General Services Programme spend will be achieved for the financial year.

To be reported later.

Green Spend to quarter 4 was  £54.598m.  Revised 2024/25 Budget £69.833m.  This is in line with previously reported outturn explanations.