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Consumer and Trading Standards (Business Advice)

Consumer and Trading Standards (Business Advice) | South Lanarkshire Council
Facility nameConsumer and Trading Standards (Business Advice)
Building nameMontrose House
Address154 Montrose Crescent
PostcodeML3 6LB
Phone0303 123 1015
Online formConsumer and Trading Standards enquiry form
Description of serviceConsumer and Trading Standards Services enforce legislation controlling the quantity, quality, price, description, and safety of most goods and services. Other duties include animal health, petroleum and explosives enforcement and licensing activities, e.g. fireworks/explosives, petroleum, poisons and animal movements.
We also provide an advice service to business within South Lanarkshire. We will advise on consumer legislation, how it relates in general to your business and how it may affect any specific matter concerning your business.
Planned and complaint follow-up visits are undertaken to business premises, shops, livestock markets etc. Goods and services may be test purchased and sampled.
All Enquiries are recorded. Appropriate complaints may be dealt with immediately, referred for an inspection, or the information used to assess trading patterns or malpractices, or for campaigns to improve consumer laws.
Opening timesMonday to Thursday 8.45am - 4.45pm; Friday 8.45am-4.15pm
Disabled accessDisabled parking bays, level access, lift and disabled toilets.