Booking office licence for taxis and private hire cars

You need a booking office licence if you run a business that takes bookings for taxis or private hire cars from premises where more than three vehicles operate.

If you already hold a licence, you can also use this service to apply to change the terms of your existing licence.

How to apply

Once you submit your application, we will process it and keep you informed.

What happens after you apply

After we receive your application:

• there is a 28 day objection period
• we send a copy of your application to Police Scotland for comments or objections

If you have not heard from us within 28 days, contact the Licensing and Registration office and we will update you on progress.

Collecting your licence

When your licence is ready, you must bring proof of identification to collect your documents.

If someone else is collecting them for you, they must bring: 

• something in writing from you giving permission 
• their own identification

The signature must match the signature on your application form. We do not accept permission by email.

Licence fee 

Booking office licence £830.25

Apply or get help

You can apply online for a new licence or request changes to an existing one.

If you need help with your application or want an update, contact the Licensing and Registration office.