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Booking office licence

You need a Booking office licence to operate a business taking bookings for taxis or private hire cars from premises where more than three cars operate.

How to apply

If you already have a licence, you may wish to make changes to its terms, you can also do this online.

How the application is dealt with

If you haven't heard from us within 28 days please contact the Licensing and Registration office and we will let you know about your application's progress.

You must bring proof of identification when you collect your documents.

If someone else is collecting them for you, they must bring something in writing from you stating that you give your permission. This must be signed by you and give the details of the person who is collecting your documents. The signature on the letter will be compared with the signature on the application form. We will not accept an email.

Can anyone object?

Once we have your application there is a 28-day objection period. Your application will be copied and sent to Police Scotland for any comments or objections they may have.

How much does it cost?

Full licence fee - £692.18

Related content

  1. Booking office licence
  2. Booking office guidance
  3. Conditions of licence