Area Manager
Service: Roads, Transportation and Fleet Services
Grade scale: Grade 5 Level 1 - 8
Reports to: Head of Roads, Transportation and Fleet Services
Purpose of the job
To provide comprehensive advice to other senior managers/managers within the service while using well developed influencing and problem solving skills to make operational and strategic decisions in absence of Head of Service. As well as undertaking a lead role in corporate initiatives.
Key tasks and responsibilities
Operational management, co-ordination and direction of the functions of an area and lighting team ensuring economic, efficient and effective service delivery.
To secure optimum performance of staff through instruction, development and setting/assessing performance standards.
To manage the Area office budgets.
To assist in the development, implementation and population of a maintenance management system.
To manage all Streetworks activity including public utilities across the council’s road network.
To ensure that the council’s standing orders, financial regulations and scheme of delegations are adhered to and to exercise such functions as are formally delegated.
To focus on strategic long term outcomes, anticipate changes in working practices and effectively manage transitions.
To work to achieve and vision of customer focus, improvement and excellence within the council, as well as with partners and other stakeholders.
To give teams defined structures and clear direction enabling a strong sense of ownership and personal responsibility for the delivery of outcomes and objectives.
To ensure Health, Safety and Wellbeing are at the heart of approach and ensure that these principles are understood on the application of your strategic responsibilities.
Person specification
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Criteria |
Essential |
Desirable |
|---|---|---|
|
Education, qualification and training |
HNC in Civil Engineering Chartered Engineer status via Institution of Civil Engineers (ICE) membership Professionally qualified with proven skills in a complex area office/roads environment |
|
|
Skills, knowledge, experience |
Comprehensive and relevant expertise in a supervisory / management role within roads and transportation with knowledge of legislative requirements Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook, with the ability to create clear documents, manage data, and communicate effectively. High level of organisational and time management skills, with the ability to manage competing priorities and deliver results to deadlines |
Experience in budget monitoring or contributing to service planning and policy development. |
|
Personal qualities |
Flexible and adaptable, able to respond to changing service priorities Strong initiative with ability to identify improvements and suggest new working practices Team‑focused with ability to contribute to a collaborative, high‑morale working environment Ability to work independently while contributing effectively to a multi‑functional team Highly motivated, reliable and dependable with a positive and proactive approach to work |
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|
Other |
The ability to travel throughout South Lanarkshire Commitment to service delivery and continuous improvement. To demonstrate behaviours consistent with honesty and openness: treating people consistently, fairly and with respect To work in a flexible, adaptable manner and to always act with discretion and tact |
Full UK driving licence |
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Drives service improvement and innovation by communicating vision and a sense of purpose across area of responsibility.
- Achieves efficiency savings taking account of council objectives and workforce planning requirements whilst improving outcomes for the communities of South Lanarkshire Council.
- Develop services which have a positive impact on the physical environment of South Lanarkshire Council ensuring sustainability of resources.
- Adopt a non-bureaucratic approach to service delivery and encourage others to seek simple solutions to achieve objectives.
- Adopt a project management approach when reviewing services and delivering change.
Flexible
- Plans for the variability of service demand and resource availability ensuring the system has the resilience and capacity to cope with uncertainty.
- Leads creative approaches in designing services and developing new ways of working which achieve efficiency and improvement.
- Views and presents change as an opportunity to modernise and ‘future proof’ services.
- Drives change by persuading and influencing others.
- Understands the impact on change on others and becomes a focal point of support and guidance in times of uncertainty.
- Takes responsibility for change and coaches other to do the same.
- Communicates facts to dispel rumours.
Performing
- Focus on strategic long-term outcomes, anticipate changes in working practices and effectively manage transitions.
- Works to achieve and vision of customer focus, improvement and excellence within the council, as well as with partners and other stakeholders.
- Gives teams defined structures and clear direction, enabling a strong sense of ownership and personal responsibility for the delivery of outcomes and objectives.
- Health, safety and wellbeing are at the heart of approach and ensure that these principles are understood in the application of your strategic responsibilities.
Working with others
- Spends time building relationships with partners.
- Facilitates elected member involvement and consults with representative groups when formulating strategies.
- Inspires a ‘one team’ culture.
- Builds networks, locally regionally and nationally to help provide support and expertise by shaping and driving forward agendas and addressing concerns.
- Role models inclusive leadership; respecting colleagues, partners and customers and treating people according to their needs.
- Engages with communities, internal and external partners ensuring the full range of views are taken into account.
- Understands the importance of communication, evaluates its effectiveness and takes steps to improve; leading and encouraging open communication at all levels in the organisation.
- Understand respectful challenge and makes own case whilst recognising the concerns of others.
Leading
- Visible and accessible to employees within your service/area of responsibility.
- Role model for inspirational leadership.
- Builds commitment and engagement to improve team cohesion and outputs.
- Demonstrates sensitivity and good judgement in decision making and relationships.
- Is able to take difficult decisions in complex and challenging situations for the best interests of the service and the council.
- Evaluates resources, options and consequences in decision making.
- Communicates positive messages about the organisation, acting in its best interests and being an ambassador for South Lanarkshire Council.
- Understands the power and authority that comes with the senior manager role and adapts behaviour to ensure interactions with others are positive and empowering.
- Coaches and mentors’ others and has continuous learning and development as a key priority for the service.