Assistant Facility Officer
Service: Facilities
Grade scale: Grade 2 Level 2
Reports to: Facility Officer
Purpose of the job
To assist Facility Officer in the promotion and development of facilities Services and identify areas of expansion taking into consideration constraints of current legislation and financial resources. This will include assisting and contributing to service projects. Provide advice, guidance and support to Facilities Assistants within a geographical area to ensure services are delivered to meet organisational and legislative requirements of the service.
Key tasks and responsibilities
To Ensure compliance with Internal Audit cash handling procedures within schools by carrying out full cash audit including checking the completion of all financial paperwork and operating procedures.
To assist the Facility Officer in the management of staff within a Geographical Area. Area includes approx 20 schools and upwards of 250 Facilities assistants for cleaning, catering and janitorial.
To carry out catering, cleaning and janitorial audits including checking compliance with organisational and legislative requirements. Ensuring immediate actions are verified and reporting findings to Facility Officer.
To carry out SVQ assessments for cleaning level 1 and catering level 1 & 2 for Facility Assistants within a geographical area.
To Liaise with client groups for individual requests for special diets. Attend pupil and parent councils, PTA, for feedback on cleaning, janitorial and catering services. Participate in schools working groups such as health promoting groups, eco school groups and ensure that front line staff provides acceptable standards of customer care.
Person specification
|
Criteria |
Essential |
Desirable |
|---|---|---|
|
Education, qualification and training |
Training in Manual Handling, COSHH, Health & Safety such as risk assessments and Safe Systems of Work |
REHIS Intermediate Food Hygiene Qualification |
|
Skills, knowledge and experience |
Experience of managing a team, ability to prioritise work effectively and work with limited supervision. |
Experience of IT systems. Experience of recruiting staff. Experience of training staff. |
|
Personal qualities |
Excellent organisational and problem-solving skills. The ability to communicate professionally with others in both written and verbal form. The ability to deal with confidential issues in the appropriate manner. |
Ability to write official correspondence in line with corporate standards. |
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from their present or most recent employer; Internal candidates require 1 reference from their current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use council resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
- Use of information technology to achieve best outcomes.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Help team members when they have urgent deadlines and prioritise your work accordingly.
- Understand the need for change and are open to this across your working life.
Performing
- Is polite, professional and friendly to customers and apply customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and other raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately in team and other meetings and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respect diversity and promote equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of a South Lanarkshire Council employee.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
- Is aware of and adheres to professional codes of practice and the council’s code of conduct and understand how these impact on employment with the council and public perception of council employees.