Cleaning Supervisor
Service: Facilities Services
Grade scale: Grade 1 level 2
Reports to: Facilities Assistant (Janitor)
Purpose of the job
To ensure the efficient operation and management of a quality cleaning service within a premise.
Key tasks and responsibilities
Supervision of a team of Facility Assistants (Cleaning), including assisting with training, recruitment and selection, maximising attendance, team brief.
To carry out the cleaning function on floors, furniture, fixtures, fittings, sanitary areas, walls.
To ensure the security of the building is maintained, and act as a key-holder as required.
Monitor standards of cleaning in line with specification/COSHH regulations, reporting any difficult issues to management.
Person specification
| Criteria | Essential | Desirable |
|---|---|---|
| Education, qualification and training | National 4 qualification or equivalent | |
| Skills, knowledge, experience |
Have previous experience of working in cleaning environment Have previous experience of managing a team Experience or knowledge of different cleaning methods, equipment and chemicals Have experience of using cleaning machinery for example buffing machine |
|
| Personal qualities |
Be flexible, well-motivated and work well with others Ability to adapt effectively to changing priorities and workloads. Ability to communicate clearly and professionally, with strong verbal, written and active listening skills Self motivated, reliable and dependable with a positive and proactive approach to work |
|
| Other |
To demonstrate behaviours consistent with honesty and openness: treating people consistently, fairly and with respect Inclusive and supportive team player |
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks:
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from their present or most recent employer. Internal candidates require 1 reference from their current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use council resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Help team members when they have urgent deadlines and prioritise your work accordingly.
- Understand the need for change and are open to this across your working life.
Performing
- Is polite, professional and friendly to customers and apply customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and other raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately in team and other meetings and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respect diversity and promote equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of a South Lanarkshire Council employee.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
- Is aware of and adheres to professional codes of practice and the council’s code of conduct and understand how these impact on employment with the council and public perception of council employees.