COMM - Team Leader (Lighting)

Service: Roads and Transportation Services
Grade scale: Grade 4 Level 2-5
Reports to: Roads Area Manager

Purpose of the job

To assist the Roads Area Manager with the operational management and delivery of a front-line street lighting service within the Lighting Unit.

Key tasks and responsibilities

To provide a Street Lighting engineering service including development of policies and strategies related to service delivery.

To supervise and manage the Lighting Unit team.

To assist and manage all Health and Safety requirements of the Lighting Unit, including duties under the CDM Regulations.

To help secure performance of all staff through instructions, development and setting/assessing performance standards.

To assist the Area Manager in managing and monitoring the capital and revenue budgets and works programme.

Person specification

Safer recruitment checks

As part of our approach to good practice and safer recruitment, we carry out a number of pre-employment checks:

• Asylum and Immigration right to work in the UK.
• Reference check: external candidates require 2 references, one of which must be from their present or most recent employer. Internal candidates require 1 reference from their current line manager.
• Candidate Disclosure Scotland check, where applicable.

Behaviour framework

The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

• Use initiative and drive to improve and develop systems and processes to increase efficiency, achieving better outcomes in service delivery.
• Suggests ways to improve how others organise their own work.
• As a manager or professional/expert, you actively seek solutions to deliver improvements and involve others in the development of solutions and improvements.
• Agrees SMART objectives for both team and individual employees, reviewing progress to achieve successful outcomes.
• Manages budgets with no overspends and applies the council’s financial policies and procedures.
• Ensures sustainability and environmental awareness practices are being implemented and that they inform the development of new projects/initiatives.

Flexible

• Anticipates and responds flexibly to changing priorities and modifies practice to meet changing environment.
• Identifies and implements new ways of working.
• Supports individuals and team at times of both organisational and personal change, making appropriate adjustments to accommodate individual needs where required.
• Expresses a positive approach to change and promotes the benefits of change to team and colleagues.
• Actively listens to customer feedback and takes action to improve customer experience.

Performing

• Use professional expertise and knowledge to ensure the council is leading best practice to improve outcomes.
• Ensures that the council is meeting its legislative and statutory requirements by keeping abreast of new initiatives and legislation.
• Evaluates and reviews the impact of service improvements from the customer's perspective.
• Identifies trends and creates solutions.
• Ensures that health and safety practices, policies and procedures are applied, keeping employees and customers safe and minimising workplace accidents and injuries.
• Implements the council’s maximising attendance policy and procedure, ensuring action is taken and recorded on Oracle Fusion
• Considers risk in the context of service development and delivery.

Working with others

• Promotes a positive team environment with good morale.
• Works with other teams and colleagues internally and externally, developing relationships and sharing knowledge, ideas and expertise to achieve outcomes.
• Provides objective and constructive advice and support if tensions arise.
• Shares knowledge with internal and external colleagues to achieve common objectives.
• Gives praise and recognition for good work.
• Uses professional identity and expert knowledge to work across disciplines, breaking down professional barriers to improve outcomes for individuals and communities.
• Encourages colleagues to consider different perspectives in their work.
• Adapts communication to encourage desired behaviour.

Leading

• Understands what needs to be achieved and ensures that this is communicated to team members.
• Expresses positive expectations of others to support their development.
• Recognises individual and team achievements, thanking and praising others.
• Maintains a positive approach and motivates the team when things go wrong, or demands are high.
• You identify talent and provide opportunities for those individuals who wish to progress or learn new skills.
• Takes responsibility for personal and team development needs, taking account of learning styles and available learning/training methods of delivery.
• Uses professional judgement/expert knowledge to make informed decisions.