School Support Assistant
Service: Support Services
Grade scale: Grade 1 level 1-3
Reports to: School Support Team Leader
Purpose of the job
To work as an effective member of the support services team within a learning community, delivering a high-quality service which supports pupils and staff and contributes to a positive school ethos.
Key tasks and responsibilities
Undertake clerical duties to support the effective provision of the service.
Provide curricular and ICT support to all pupils, including whole-class, group and individual tuition, under the direction of the class teacher to support the effective provision of the service.
Undertake pastoral and curricular support duties in relation to children with additional support needs, including assisting with personal and intimate care, in accordance with pupils’ support plans to support the effective provision of the service.
To respond to the physical needs of the children, for example: feeding, washing, toileting, administration of medicine, lifting, handling and manoeuvring.
Ensure the health and safety of children in a range of settings are in compliance with policy and procedures.
Person specification
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Criteria |
Essential |
Desirable |
|---|---|---|
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Education, qualification and training |
Able to demonstrate proven literacy and numeracy skills |
NC in Early Education and Childcare at SCQF level 6 SVQ Social Services (Children and Young People) at SCQF level 6 HNC Additional Support Needs (supporting the individual) National Progression Award Playwork and Childcare PDA in Education Support Assistance at SCQF level 6 SVQ 2 Playwork at SCQF Level 6 SVQ Children's Care, Learning and Development at SCQF level 2 |
|
Skills, knowledge and experience |
Experience of involvement in the care and welfare of young people in a childcare environment Experience of working with children and/or young people in a formal setting |
|
|
Personal qualities |
A genuine commitment to behaving with honesty and openness, treating people consistently, fairly and with respect Inclusive and supportive team player To work in a flexible, adaptable manner and to always act with discretion and tact |
|
|
Other |
Requirement to change work location within the Learning Community, and by exception, across Learning Communities |
|
Safer recruitment checks
As part of our approach to good practice and safer recruitment, we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from their present or most recent employer. Internal candidates require 1 reference from their current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use council resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and act to minimise this impact.
- Use of information technology to achieve best outcomes.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Helps team members when they have urgent deadlines and prioritises your work accordingly.
- Understands the need for change and is open to this across your working life.
Performing
- Is polite, professional and friendly to customers and applies customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and others, raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately in team and other meetings and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respects diversity and promotes equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of a South Lanarkshire Council employee.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
- Is aware of and adheres to professional codes of practice and the council’s code of conduct and understands how these impact on employment with the council and public perception of council employees.