YFCL Officer (ESOL)
Service: Youth, Family and Community Learning Service
Grade scale: Grade 3 level 2
Reports to: Youth, Family and Community Learning Co-ordinator
Purpose of the job
To develop and deliver high quality learning opportunities to support the language development and wider community integration of individuals and families within South Lanarkshire.
Key tasks and responsibilities
Assess learning needs of individuals and / or groups and negotiate learning programmes with each learner and / or groups of learners.
Negotiate, agree, record and maintain individual and / or group learning plans with each learner / group of learners and provide evidence of progress to the YFCL Coordinator and Refugee Resettlement Team.
Provide a range of learning options and tailored support for learners to meet their individual learning goals in accordance with the South Lanarkshire ESOL Strategy and the Syrian Refugee Resettlement Programme.
Identify and regularly evaluate appropriate learning resources for learners.
Participate in and deliver training and development for volunteers and staff.
Undertake developmental work where required to support innovative practice development.
Person specification
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Criteria |
Essential |
Desirable |
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Education, qualification and training |
Member of or working towards membership of the CLD Standards Council Scotland Qualification in the delivery of ESOL provision (minimum requirement -CELTA - Certificate in Teaching English to Speakers of Other Languages) |
Appropriate qualification in CLD Qualification in assessment and Verification of SQA core skills units |
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Skills, knowledge and experience |
The ability to develop and facilitate a cohesive, high quality, inclusive ESOL learning offer across communities and in a variety of settings, that meets the identified needs of learners and communities, and improves life chances for learners Experience of engaging with individuals and communities to build positive relationships and explore the development of learning opportunities across a range of needs Ability to develop, plan and deliver ESOL based educational, social and personal development opportunities based on identified needs to improve life chances and achieve positive outcomes for all learners Ability to Identify, develop and deliver training opportunities to improve the continuous professional development of Youth, Family and Community Learning Service colleagues, partners and volunteers. Ability to initiate, develop, engage in and sustain appropriate and effective partnerships to collaboratively enhance learning to improve the outcomes for targeted participants Experience of using a range of monitoring and evaluation processes to measure the impact of areas of work, in order to maximise their effectiveness and sustainability through continuous development and improvement |
Experience of preparing funding bids at local and national level Experience of administration and evaluation of external funding opportunities Experience of delivering nationally recognised and accredited awards Good ICT skills Ability to develop literacy and numeracy-based programmes with learner. Ability to develop and deliver family/parental learning opportunities Experience of working in a multi-disciplinary environment Ability to inspire and motivate learners in a group or one-to-one setting Ability to establish positive relationships with learners, particularly those who are most vulnerable A good understanding of trauma-informed practices and how trauma can effect behaviour and learning
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Personal qualities |
Ability to work as part of a team Responsive and supportive approach to learners Flexibility and adaptability Excellent communication skills High levels of motivation and enthusiasm |
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Other |
A requirement for working evenings and weekends The ability to travel within South Lanarkshire’s geographic areas as required A genuine commitment to treating people consistently, fairly and with respect |
Current driving licence. |
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Use initiative and drive to improve and develop systems and processes to increase efficiency achieving better outcomes in service delivery.
- Suggests ways to improve how others organise their own work.
- As a manager or professional/expert you actively seek solutions to deliver improvements and involves others in the development of solutions and improvements.
- Agrees SMART objectives for both team and individual employees reviewing progress to achieve successful outcomes.
- Manage budgets with no overspends and applying the council’s financial policies and procedures.
- Ensures sustainability and environmental awareness practices are being implemented and that they inform the development of new projects/initiatives.
Flexible
- Anticipates and responds flexibly to changing priorities and modifies practice to meet changing environment.
- Identifies and implements new ways of working.
- Supports individuals and team at times of both organisational and personal change making appropriate adjustments to accommodate individual needs where required.
- Expresses a positive approach to change and promotes the benefits of change to team and colleagues.
- Actively listens to customer feedback and takes action to improve customer experience.
Performing
- Use professional expertise and knowledge to ensure the council is leading best practice to improve outcomes.
- Ensure that the council is meeting it’s legislative and statutory requirements by keeping abreast of new initiatives and legislation.
- Evaluates and reviews the impact of service improvements from the customers perspective.
- Identifies trends and creates solutions.
- Ensuring that health and safety practices, policies and procedures are applied keeping employees and customers safe and minimising workplace accidents and injuries.
- Implements the council’s maximising attendance policy and procedure ensuring action is taken and recorded on people connect.
- Considers risk in the context of service development and delivery.
Working with others
- Promotes a positive team environment with good morale.
- Works with other teams and colleagues internally and externally, developing relationships and sharing knowledge, ideas and expertise to achieve outcomes.
- Provide objective and constructive advice and support if tensions arise.
- Shares knowledge with internal and external colleagues to achieve common objectives.
- Giving praise and recognition for good work.
- Use professional identity and expert knowledge to work across disciplines breaking down professional barriers to improve outcomes for individuals and communities.
- Encourages colleagues to consider different perspectives in their work.
- Adapts communication to encourage desired behaviour.
Leading
- Understands what needs to be achieved and ensures that this is communicated to team members.
- Expresses positive expectations of others to support their development.
- Recognise individual and team achievements thanking and praising others.
- Maintain a positive approach and motivate team when things go wrong, or demands are high.
- You identify talent and provide opportunities for those individuals who wish to progress or learn new skills.
- Takes responsibility for personal and team development needs taking account of learning styles and available learning/training methods of delivery.
- Uses professional judgement/expert knowledge to make informed decisions.