Community Participation Development Assistant
Service: Communications and Strategy Services
Grade scale: Grade 2 Level 2
Reports to: Community Participation and Development Manager
Purpose of the job
Working within the community to deliver programmes to build capacity and encourage social inclusion.
Participate in the promotion of the programmes locally through engagement with the community to help them achieve their interests and aspirations.
Key tasks and responsibilities
- Assist the Community Participation and Development Officer in identifying the needs and aspirations of communities in the area, as a basis for developing activities and services.
- Liaise with the community and other bodies to support capacity building, develop links, support grant applications and improve community facilities and access to services.
- Undertake development activity which aligns with community aspirations.
- Ensure the effective involvement of key stakeholders and service providers in the delivery of the programme to meet community needs.
Person specification
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Criteria |
Essential |
Desirable |
|---|---|---|
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Education, qualification and training |
HNC level or equivalent Example HNC Working with Communities |
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Skills, knowledge and experience |
Demonstrate an empowering approach to supporting others Experience working in a community setting or with volunteers Experience manging customer contact and/or communications Reflective professional practice Effective communication skills, both verbal and written Problem solving skills |
Experience participating in community led activity, either in a paid role or through volunteering Experience completing successful funding applications for community activities |
|
Personal qualities |
Excellent interpersonal skills and the ability to develop and maintain relationships with others Ability to work under own initiative but also as part of a team Committed and self-motivated Ability to remain objective and professional in a very informal community environment |
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Other |
To demonstrate behaviours consistent with honesty and openness: treating people consistently, fairly and with respect To work in a flexible, adaptable manner and to always act with discretion and tact Ability to travel independently throughout South Lanarkshire |
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Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks:
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use council resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Help team members when they have urgent deadlines and prioritise your work accordingly.
- Understand the need for change and are open to this across your working life.
Performing
- Is polite, professional and friendly to customers and apply customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and other raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately in team and other meetings and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respect diversity and promote equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of a South Lanarkshire Council employee.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
- Is aware of and adheres to professional codes of practice and the council’s code of conduct and understand how these impact on employment with the council and public perception of council employees.