Learning and Development Adviser (Corporate)
Service: Personnel Services
Grade scale: Grade 4 level 2-5
Reports to: Learning, Organisational Development and Diversity Manager
Purpose of the job
To support the council’s learning and development team in the delivery of an effective learning and development service across all areas of social work.
To lead the delivery of the Clyde Valley Learning and Development Group supporting the promotion and expansion of activities the group is involved in.
To support and lead on the development of the Consultation, Organisational Development, and Equalities team.
To provide strategic and operational guidance on all aspects of local government learning and development.
Key tasks and responsibilities
To lead the effective delivery of the Clyde Valley Learning and Development Group by supporting the promotion and expansion of activities the group is involved in, developing relevant plans and strategies, and providing monitoring reports.
To support and manage the corporate Consultation, Organisational Development, and Equalities team, promoting a positive environment ensuring all standards in regard to equality, diversity and inclusion are met.
To lead on the development and management of a range of corporate projects and programmes of work across the teams including the Seniors Together team and the eLearning team.
To represent the council on external and internal groups, forums and committees.
Manage budget and financial information timeously and accurately within the council’s financial policies and procedures.
Person specification
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Criteria |
Essential |
Desirable |
|---|---|---|
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Education, qualification and Training |
HND or equivalent in a relevant subject or recognised training qualification |
Educated to degree level or equivalent experience |
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Skills, knowledge, experience |
Experience of working in learning and development/organisational development environment An understanding of equalities legislation Experience of effective partnership working and ability to build positive relationships Ability to work collaboratively, forming effective relationships across teams and services, and drive forward a culture of best value, teamwork, accountability and success Experience of leading a team and co-ordinating team workloads. Demonstrates strong written and verbal communication skills, including the ability to present ideas clearly and persuasively Demonstrate effective attention to detail, with the ability to produce accurate and consistent work |
An understanding of public sector duties |
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Personal qualities |
Ability to prioritise workload, deliver results against agreed timescales and achieve deadlines Collaborative and inclusive, with a strong commitment to promoting equality, diversity, and fairness Strong commitment to improving services Excellent inter-personal and organisational skills Reliable and dependable with a positive and proactive approach to work |
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Other |
To demonstrate behaviours consistent with honesty and openness: treating people consistently, fairly and with respect Inclusive and supportive team player To work in a flexible, adaptable manner and to always act with discretion and tact Commitment to service delivery and continuous improvement. |
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Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK
- Reference check: external candidates require 2 references, one of which must be from their present or most recent employer. Internal candidates require 1 reference from their current line manager.
- Candidate Disclosure Scotland check, where applicable
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Use initiative and drive to improve and develop systems and processes to increase efficiency achieving better outcomes in service delivery.
- Suggests ways to improve how others organise their own work.
- As a manager or professional/expert you actively seek solutions to deliver improvements and involves others in the development of solutions and improvements.
- Agrees SMART objectives for both team and individual employees reviewing progress to achieve successful outcomes.
- Manage budgets with no overspends and applying the council’s financial policies and procedures.
- Ensures sustainability and environmental awareness practices are being implemented and that they inform the development of new projects/initiatives.
Flexible
- Anticipates and responds flexibly to changing priorities and modifies practice to meet changing environment.
- Identifies and implements new ways of working.
- Supports individuals and team at times of both organisational and personal change making appropriate adjustments to accommodate individual needs where required.
- Expresses a positive approach to change and promotes the benefits of change to team and colleagues.
- Actively listens to customer feedback and takes action to improve customer experience.
Performing
- Use professional expertise and knowledge to ensure the council is leading best practice to improve outcomes.
- Ensure that the council is meeting it’s legislative and statutory requirements by keeping abreast of new initiatives and legislation.
- Evaluates and reviews the impact of service improvements from the customers perspective.
- Identifies trends and creates solutions.
- Ensuring that health and safety practices, policies and procedures are applied keeping employees and customers safe and minimising workplace accidents and injuries.
- Implements the council’s maximising attendance policy and procedure ensuring action is taken and recorded on people connect.
- Considers risk in the context of service development and delivery.
Working with others
- Promotes a positive team environment with good morale.
- Works with other teams and colleagues internally and externally, developing relationships and sharing knowledge, ideas and expertise to achieve outcomes.
- Provide objective and constructive advice and support if tensions arise.
- Shares knowledge with internal and external colleagues to achieve common objectives.
- Giving praise and recognition for good work.
- Use professional identity and expert knowledge to work across disciplines breaking down professional barriers to improve outcomes for individuals and communities.
- Encourages colleagues to consider different perspectives in their work.
- Adapts communication to encourage desired behaviour.
Leading
- Understands what needs to be achieved and ensures that this is communicated to team members.
- Expresses positive expectations of others to support their development.
- Recognise individual and team achievements thanking and praising others.
- Maintain a positive approach and motivate team when things go wrong, or demands are high.
- You identify talent and provide opportunities for those individuals who wish to progress or learn new skills.
- Takes responsibility for personal and team development needs taking account of learning styles and available learning/training methods of delivery.
- Uses professional judgement/expert knowledge to make informed decisions.