LVJB - Assistant Assessor and ERO

Assistant Assessor and ERO

Service: Valuation and Electoral Registration
Grade scale: CO30 – CO32 - £102,246 - £107,177
Reports to: Assessor and Electoral Registration Officer

Purpose of the job

To prepare, maintain and update an accurate Valuation Roll, Valuation List (Council Tax) and Electoral Register, having regard to statutory requirements.

Our vision is to deliver quality in the work which we undertake, provide efficient services to all service users, and ensure completeness and accuracy of the Electoral Register, Valuation Rolls, and the Valuation (Council Tax) Lists.

The strategic management of the statutory duties of Lanarkshire Valuation Joint Board, with responsibility for formulating, developing and implementing policy to ensure that both national and local priorities are met within a sound financial service development framework.

To support the delivery of an effective Valuation Joint Board by providing expert advice and guidance on operational issues, and to manage the performance of the Lanarkshire Valuation Joint Board in accordance with policies and objectives.

To deputise for the Assessor and Electoral Registration Officer in terms of Section 27 of the Local Government, (Scotland) Act 1994, section 84 of the Local Government Finance Act 1992 and Section 8 of the Representation of the Peoples Act 1983.

Key tasks and responsibilities

To deputise for the Assessor and Electoral Registration Officer in terms of section 27 of the Local Government, among others. (Scotland) Act 1994, section 84 of the Local Government Finance Act 1992 and section 8 of the Representation of the Peoples Act 1983.

Ensure that the statutory duties imposed on Lanarkshire Valuation Joint Board, in respect of the Valuation Roll, Valuation List and Electoral Registration are fully and completely discharged.

Undertake strategic planning of the 3 statutory functions, in pursuance of continued improvement in all areas of service delivery.

Provide expert advice and guidance in all aspects of valuation and electoral registration law.

Strategically oversee the valuation team and the audit and information management team to the delivery of Revaluations, including the disposal of all proposals and appeals.

Strategically lead a team of experts in the preparation of appeal documentation, in all 3 statutory functions. Consult with LVJB’s legal representatives in relation to case preparation and presentation of appeal cases for all 3 statutory functions.

Deputise for the Assessor in terms of Section 27 of the Local Government Etc. (Scotland) Act 1994 and Section 84 of the Local Government Finance Act 1992.

Support and direct the delivery of our electoral registration duties, effectively deploying resources to ensure delivery of every election and the yearly canvass.

Strategically lead, deliver and optimise projects, facilitating collaboration between internal teams and external stakeholders, implementing improvement initiatives to ensure the statutory duties of the Joint Board are met.

Develop, implement and review the Joint Board’s strategic policy and objectives, ensuring that the statutory duties imposed on the Joint Board are fully and completely discharged.

To review and develop organisational change, supporting managers to revise operational structures and plan services to promote improvements in service delivery.

Assist in financial monitoring, ensuring that all statutory undertakings are met within the Board’s allocated budget.

Support and direct the Joint Board’s functions, effectively deploying resources to meet performance standards.

To ensure continuing employee development.

To prepare and present Board Reports and engage with Board members providing advice and guidance as required.

Plan and manage workload remitted to the Assessor for Lanarkshire in relation to The Non Domestic Rating (Valuation of Utilities) (Scotland) Order 2005.

Person specification

Criteria

Essential

Desirable

Education, qualification and training

 

Educated to degree standard

Fellow or Professional Associate member of the Royal Institution of Chartered Surveyors

Diploma in Rating

AEA Certificate Scotland

Skills, knowledge and experience

Highly developed literacy and numeracy skills

Practical experience managing, leading and delivering the statutory duties of an Assessor

Thorough understanding of the workings of Local Government

Experience in the management and co-ordination of strategic policy objectives

Comprehensive knowledge of legislation relating to Valuation for Rating, Council Tax and Electoral Registration

Experience of acting as advocate and expert witness before Courts and Tribunals

Comprehensive knowledge of legislation relating Electoral Registration

Experience in the management of the statutory duties carried out by an Electoral Registration Officer

Experience of developing and implementing strategic policies and procedures

Evidence of sound financial management skills and commercial awareness with the ability to interpret and understand complex financial and budgetary information

Personal qualities

 

Highly skilled communicator

Innovating and perceptive

Commitment and dedication to the needs of the job

Ability to relate appropriately to Elected Members, other officers of the Councils, external organisations and individuals

Self-disciplined and able to work to strict deadlines

A high standard of professional integrity

Ability to act on own initiative in complex situations

Strong evidence of the ability to conceptualise the need for change and transformation and to lead an organisation effectively from current to future state

Other

Proven leadership skills

Ability to develop and motivate staff at all levels

Ability to manage conflict

Ability to delegate effectively

Ability to manage change

This post has been politically restricted in terms of the Local Government and Housing Act 1989.

Full UK Driving Licence

Use of car for business purposes

Safer recruitment checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks:

  • Asylum and Immigration right to work in the UK.
  • Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
  • Candidate Disclosure Scotland check, where applicable.

Behaviour framework

LVJB’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

  • Drives service improvement and innovation by communicating vision and a sense of purpose across area of responsibility.
  • Achieves efficiency savings taking account of council objectives and workforce planning requirements whilst improving outcomes for the communities of South Lanarkshire Council.
  • Develop services which have a positive impact on the physical environment of South Lanarkshire Council ensuring sustainability of resources.
  • Adopt a non-bureaucratic approach to service delivery and encourage others to seek simple solutions to achieve objectives.
  • Adopt a project management approach when reviewing services and delivering change.

Flexible

  • Plans for the variability of service demand and resource availability ensuring the system has the resilience and capacity to cope with uncertainty.
  • Leads creative approaches in designing services and developing new ways of working which achieve efficiency and improvement.
  • Views and presents change as an opportunity to modernise and ‘future proof’ services.
  • Drives change by persuading and influencing others.
  • Understands the impact on change on others and becomes a focal point of support and guidance in times of uncertainty.
  • Takes responsibility for change and coaches other to do the same.
  • Communicates facts to dispel rumours.

Performing

  • Focus on strategic long-term outcomes, anticipate changes in working practices and effectively manage transitions.
  • Works to achieve and vision of customer focus, improvement and excellence within the council, as well as with partners and other stakeholders.
  • Gives teams defined structures and clear direction, enabling a strong sense of ownership and personal responsibility for the delivery of outcomes and objectives.
  • Health, safety and wellbeing are at the heart of approach and ensure that these principles are understood in the application of your strategic responsibilities.

Working with others

  • Spends time building relationships with partners.
  • Facilitates elected member involvement and consults with representative groups when formulating strategies.
  • Inspires a ‘one team’ culture.
  • Builds networks, locally regionally and nationally to help provide support and expertise by shaping and driving forward agendas and addressing concerns.
  • Role models inclusive leadership; respecting colleagues, partners and customers and treating people according to their needs.
  • Engages with communities, internal and external partners ensuring the full range of views are taken into account.
  • Understands the importance of communication, evaluates its effectiveness and takes steps to improve; leading and encouraging open communication at all levels in the organisation.
  • Understand respectful challenge and makes own case whilst recognising the concerns of others.

Leading

  • Visible and accessible to employees within your service/area of responsibility.
  • Role model for inspirational leadership.
  • Builds commitment and engagement to improve team cohesion and outputs.
  • Demonstrates sensitivity and good judgement in decision making and relationships.
  • Is able to take difficult decisions in complex and challenging situations for the best interests of the service and the council.
  • Evaluates resources, options and consequences in decision making.
  • Communicates positive messages about the organisation, acting in its best interests and being an ambassador for South Lanarkshire Council.
  • Understands the power and authority that comes with the senior manager role and adapts behaviour to ensure interactions with others are positive and empowering.
  • Coaches and mentors’ others and has continuous learning and development as a key priority for the service.