LVJB - Divisional Valuation Surveyor

Service: Valuation
Grade scale: Grade 4 level 9
Reports to: Divisional Assessor

Purpose of the job

To prepare, maintain and update an accurate Valuation Roll, Valuation List (Council Tax) and Electoral Register having regard to statutory requirements.

Key tasks and responsibilities

Coordinate training of your team, futureproofing both your knowledge and that of others. Carry out the duties of an APC supervisor, carry out training and assessment for all trainee valuers within the team, in line with the approved training plan and RICS guidelines, ensuring those trainees under your supervision have had the necessary training and guidance to allow them to undertake their APC in the necessary time constraints.

Co-ordinate the effective deployment of resources, motivating and developing staff to maintain quality standards and cost effectiveness and to ensure the Joint Board’s policies, procedures are fully understood and implemented.

Provide formal reports in relation to training for all management team meetings, where trainees are not progressing at a satisfactory level, report findings to your Divisional Assessor, whilst addressing concerns directly with the trainee.

Authorise all amendments to the Valuation Roll.

Undertake logging of all ND proposals in line with statutory deadlines, ensuring accuracy.

Undertake the disposal of all proposals within LVJB, and where necessary Scotland, in relation to any practice note written, including those subjects which are designated.

Maintain ongoing analysis of rentals, sales, and costs for area of responsibility and undertake complex projects or work leading a project team where appropriate.

Report to Scottish Government in relation to ND proposals, through coordination with the AIM Team Leader, ensuring consistency and accuracy.

Represent LVJB at SAA committee meetings across the country, ensuring relevant trainees shadow you at each meeting. Analyse and undertake formal authorship of Scottish Practice Notes, which are of national importance, including those designated.

Deputise for the Assessor in terms of section 84 of the Local Government Finance Act 1992.

Manage and dispose of Council Tax appeals, coordinating with all teams within LVJB. Represent LVJB at formal hearings, acting as Advocate in relation to Council Tax appeals.

Review and assist in the development of key performance indicators regarding Council Tax, ensuring coordination throughout LVJB.

To assist the Assessor in their duties in relation to the valuation of designated subjects in accordance with the Non Domestic Rating (Valuation of Utilities) (Scotland) Order 2005, including the development of SAA Practice Notes in relation to designated subjects.

Person specification

Safer recruitment checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks

• Asylum and Immigration right to work in the UK.
• Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
• Candidate Disclosure Scotland check, where applicable.

Behaviour framework

LVJB’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

• Use initiative and drive to improve and develop systems and processes to increase efficiency achieving better outcomes in service delivery.
• Suggests ways to improve how others organise their own work.
• As a manager or professional/expert you actively seek solutions to deliver improvements and involves others in the development of solutions and improvements.
• Agrees SMART objectives for both team and individual employees reviewing progress to achieve successful outcomes.
• Manage budgets with no overspends and applying LVJB’s financial policies and procedures.
• Ensures sustainability and environmental awareness practices are being implemented and that they inform the development of new projects/initiatives.

Flexible

• Anticipates and responds flexibly to changing priorities and modifies practice to meet changing environment.
• Identifies and implements new ways of working.
• Supports individuals and team at times of both organisational and personal change making appropriate adjustments to accommodate individual needs where required.
• Expresses a positive approach to change and promotes the benefits of change to team and colleagues.
• Actively listens to customer feedback and takes action to improve customer experience.

Performing

• Use professional expertise and knowledge to ensure LVJB is leading best practice to improve outcomes.
• Ensure that LVJB is meeting it’s legislative and statutory requirements by keeping abreast of new initiatives and legislation.
• Evaluates and reviews the impact of service improvements from the customers perspective.
• Identifies trends and creates solutions.
• Ensuring that health and safety practices, policies and procedures are applied keeping employees and customers safe and minimising workplace accidents and injuries.
• Implements LVJB’s maximising attendance policy and procedure ensuring action is taken and recorded on people connect.
• Considers risk in the context of service development and delivery.

Working with others

• Promotes a positive team environment with good morale.
• Works with other teams and colleagues internally and externally, developing relationships and sharing knowledge, ideas, and expertise to achieve outcomes.
• Provide objective and constructive advice and support if tensions arise.
• Shares knowledge with internal and external colleagues to achieve common objectives.
• Giving praise and recognition for good work.
• Use professional identity and expert knowledge to work across disciplines breaking down professional barriers to improve outcomes for individuals and communities.
• Encourages colleagues to consider different perspectives in their work.
• Adapts communication to encourage desired behaviour.

Leading

• Understands what needs to be achieved and ensures that this is communicated to team members.
• Expresses positive expectations of others to support their development.
• Recognise individual and team achievements thanking and praising others.
• Maintain a positive approach and motivate team when things go wrong, or demands are high.
• You identify talent and provide opportunities for those individuals who wish to progress or learn new skills.
• Takes responsibility for personal and team development needs taking account of learning styles and available learning/training methods of delivery.
• Uses professional judgement/expert knowledge to make informed decisions.