Property Assistant
Service: Valuation
Grade scale: Grade 1 Level 1 to Grade 1 Level 3
Reports to: Divisional Technician
Purpose of the job
To prepare, maintain and update an accurate Valuation Roll, Valuation List (Council Tax) and Electoral Register having regard to statutory requirements.
Our vision is to deliver quality in the work which we undertake, provide efficient services to all service users, and ensure completeness and accuracy of the Electoral Register, Valuation Rolls, and the Valuation (Council Tax) Lists.
To assist experienced staff in the survey and valuation of some types of lands and heritages for the purposes of the Lands Valuation Acts and many types of houses for the Local Government Finance Act 1992.
Key tasks and responsibilities
Perform clerical duties, including filing, faxing, photocopying and mail distribution.
Assist in the survey, report writing, calculating areas, dimension sheets and sketching plans for both non-domestic properties and council tax properties.
Prepare plans, dimension sheets and survey reports.
Manage an allocation of all new potential surveys, organising survey appointments, meeting key performance indicators, within the team. Interrogate various systems in respect of survey work, all under supervision.
Undertake, under supervision, the valuation of comparative non domestic subjects, from clear guidance and instruction, for example LVJB schemes of valuation, or SAA practice notes, for authorisation.
Undertake the management and valuation of dwellings within new housing developments (repetitive banding), meeting key performance indicators, Including the analysis of sales and recommendation of council tax bandings, for authorisation, under supervision.
Person specification
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Criteria |
Essential |
Desirable |
|---|---|---|
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Education, qualification and training |
Hold a minimum of one higher at grade C or above, including mathematics or a science subject. Or a national certificate at SCQF level 6 in Built Environment, or other equivalent qualifications or experience |
Experience in an Assessors’ office or similar |
|
Skills, knowledge and experience |
Demonstrate well-developed literacy and numeracy skills Able to use Microsoft Office applications, including Word, Excel, and Outlook, to complete routine tasks, manage information, and communicate with colleagues Good communication skills both written and verbal Time management skills. Good attention to detail Good record keeping skills |
Problem solving skills. Analytical skills Knowledge of LVJB and an understanding of their duties |
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Personal qualities |
Motivated and enthusiastic Reliable and dedicated To demonstrate behaviours consistent with honesty and openness: treating people consistently, fairly and with respect |
|
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Other |
Travel throughout Lanarkshire is required Driving Licence |
Use of car for business purposes |
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
LVJB’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use LVJB resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
- Use of information technology to achieve best outcomes.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Help team members when they have urgent deadlines and prioritise your work accordingly.
- Understand the need for change and are open to this across your working life.
Performing
- Is polite, professional, and friendly to customers and apply customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and others raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately to team and other meetings, and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respect diversity and promote equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of an employee of LVJB.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team, and the wider community.
- Is aware of and adheres to professional codes of practice and LVJB’s code of conduct and understand how these impact on employment with LVJB and public perception of LVJB employees.