LVJB - Valuation Surveyor

Service: Valuation
Grade scale: Grade 3 level 4 - 8
Reports to: Divisional Assessor

Purpose of the job

To prepare, maintain and update an accurate Valuation Roll, Valuation List (Council Tax) and Electoral Register having regard to statutory requirements.

To deliver quality in the work which we undertake, provide efficient services to all service users, and ensure completeness and accuracy of the Electoral Register, Valuation Rolls, and the Valuation (Council Tax) Lists.

To survey and valuation of all lands and heritages for the purposes of the Lands Valuation Acts and the Local Government Finance Act 1992 and to assist in dealing with resulting proposals and appeals.

Key tasks and responsibilities

Manage project work of a more complex or sensitive nature.

Supervise and assist in the training of both trainee valuers and trainee technicians within the team.

Provide expert advice to the valuation team with regards internal schemes of valuation in relation to bulk subjects, checking both the categorisation of subjects and their accompanying valuations with regards those bulk subjects dealt within in your team, to assist in the disposal of proposals and appeals.

Provide support, guidance and direction to trainees, technicians and administration/clerical staff with regards to the valuation services.

Manage and disposal of proposals for bulk subjects autonomously.

Give evidence as an expert witness at all formal hearings.

Prepare all court paperwork in relation to formal hearings including papers for consultation with those representing LVJB as advocates, whether in-house advocates or Counsel.

Attend SAA committees as a shadow member.

Undertake responsibility for the sharing of information across Scotland, collating, analysing and distributing relevant costs, rental and AIN returns to relevant practice note authors within other offices.

Check changes to the Valuation Roll and Valuation List.

Person specification

Safer recruitment checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks

• Asylum and Immigration right to work in the UK
• Reference check: external candidates require 2 references, one of which must be from present to most recent employer; Internal candidates require 1 reference from current line manager.
• Candidate Disclosure Scotland check, where applicable

Behaviour framework

LVJB’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

• Use initiative and drive to improve and develop systems and processes to increase efficiency achieving better outcomes in service delivery.
• Suggests ways to improve how others organise their own work.
• As a manager or professional/expert you actively seek solutions to deliver improvements and involves others in the development of solutions and improvements.
• Agrees SMART objectives for both team and individual employees reviewing progress to achieve successful outcomes.
• Manage budgets with no overspends and applying LVJB’s financial policies and procedures.
• Ensures sustainability and environmental awareness practices are being implemented and that they inform the development of new projects/initiatives.

Flexible

• Anticipates and responds flexibly to changing priorities and modifies practice to meet changing environment.
• Identifies and implements new ways of working.
• Supports individuals and team at times of both organisational and personal change making appropriate adjustments to accommodate individual needs where required.
• Expresses a positive approach to change and promotes the benefits of change to team and colleagues.
• Actively listens to customer feedback and takes action to improve customer experience.

Performing

• Use professional expertise and knowledge to ensure LVJB is leading best practice to improve outcomes.
• Ensure that LVJB is meeting it’s legislative and statutory requirements by keeping abreast of new initiatives and legislation.
• Evaluates and reviews the impact of service improvements from the customers perspective.
• Identifies trends and creates solutions.
• Ensuring that health and safety practices, policies and procedures are applied keeping employees and customers safe and minimising workplace accidents and injuries.
• Implements LVJB’s maximising attendance policy and procedure ensuring action is taken and recorded on people connect.
• Considers risk in the context of service development and delivery.

Working with others

• Promotes a positive team environment with good morale.
• Works with other teams and colleagues internally and externally, developing relationships and sharing knowledge, ideas, and expertise to achieve outcomes.
• Provide objective and constructive advice and support if tensions arise.
• Shares knowledge with internal and external colleagues to achieve common objectives.
• Giving praise and recognition for good work.
• Use professional identity and expert knowledge to work across disciplines breaking down professional barriers to improve outcomes for individuals and communities.
• Encourages colleagues to consider different perspectives in their work.
• Adapts communication to encourage desired behaviour.

Leading

• Understands what needs to be achieved and ensures that this is communicated to team members.
• Expresses positive expectations of others to support their development.
• Recognise individual and team achievements thanking and praising others.
• Maintain a positive approach and motivate team when things go wrong, or demands are high.
• You identify talent and provide opportunities for those individuals who wish to progress or learn new skills.
• Takes responsibility for personal and team development needs taking account of learning styles and available learning/training methods of delivery.
• Uses professional judgement/expert knowledge to make informed decisions.