SWRK - Support Worker (Throughcare and Aftercare Team)

Service: Children and Justice Services
Grade scale: Grade 2 Level 4
Reports to: Team Leader

Purpose of the job

To provide individual support to young people who are involved in Throughcare and Aftercare services. To work under the direction of a Team Leader or Social Worker addressing areas identified in a Child’s Plan to safeguard and promote positive outcomes. To ensure a professional service is delivered to a high standard that affords confidence in Social Work intervention.

Key tasks and responsibilities

To develop support services in this specific area of work.

To deliver group work programmes in conjunction with Education and Health as required.

To provide both practical and emotional support to young people.

To ensure active engagement with colleagues in Housing, Education, Health, Police Scotland, Leisure and the Third Sector to promote positive outcomes for those young people eligible for the service.

To work flexibly as required by the service.

To complete Pathways Assessments for young people involved in our Aftercare Service.

Person specification

Safer recruitment checks

As part of our approach to good practice and safer recruitment, we carry out a number of pre-employment checks:

• Asylum and Immigration right to work in the UK.
• Reference check: external candidates require 2 references, one of which must be from a present or most recent employer; Internal candidates require 1 reference from their current line manager.
• Candidate Disclosure Scotland check, where applicable.

Behaviour framework

The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

• Punctual and conscientious in your approach to work
• Use council resources efficiently, avoiding waste and unnecessary expense.
• Identify inefficiency in processes and communicate this to your manager.
• Meet deadlines and targets in your day-to-day work
• Understand the impact of wasteful behaviours on the environment, and you act to minimise this impact.

Flexible

• Willing to learn new tasks and accept new ways of working.
• Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
• Help team members when they have urgent deadlines and prioritises your work accordingly.
• Understand the need for change and is open to this across your working life.

Performing

• Is polite, professional and friendly to customers and applies customer care standards and attitudes at all times.
• Works safely to maintain the safety of yourself and others, raising concerns about unsafe working practices.
• Meets standards of work required in your role in terms of quality and output.
• Uses initiative to solve problems and raise potential issues.
• Acknowledges when mistakes are made and learns from them.
• Seeks feedback on your performance to learn and improve.

Working with others

• Works alongside internal and external colleagues to meet common objectives.
• Has professional relationships with colleagues and is aware of dignity at work standards.
• Actively and respectfully listens to people in order to understand them and their views.
• Contributes appropriately in team and other meetings and discussions
• Presents words and views clearly in a way that other people find meaningful.
• Respects diversity and promotes equality of opportunity when working with colleagues and members of the public.

Leading

• Role models the standards of behaviours expected of a South Lanarkshire Council employee
• Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
• Is aware of and adheres to professional codes of practice and the council’s code of conduct and understands how these impact on employment with the council and public perception of council employees.