Trusted Assessor
Service: Adult and Older People
Grade scale: Grade 2 Level 4
Reports to: Locality Manager
Purpose of the job
To facilitate safe, effective and timely hospital discharge by undertaking and coordinating assessments for individuals requiring Residential or Nursing Care Home placements. The postholder will work collaboratively with Care Home Managers, health and social care professionals, individuals and their families to ensure assessments are completed within agreed timescales and in accordance with relevant standards, policies and procedures.
Key tasks and responsibilities
Undertake assessments and reassessments to support timely discharge to Residential and Nursing Care Homes.
Support care homes to complete their own assessments within agreed timescales and standards.
Act as the main point of contact for Care Home Managers throughout the assessment and discharge process.
Promote consistent use of the agreed assessment framework across care home settings.
Communicate assessment outcomes and recommendations clearly with professionals, individuals and families.
Contribute to service evaluation, quality improvement and performance monitoring activities.
Collate and maintain accurate assessment, activity and performance data.
Ensure timely, accurate and compliant record keeping in line with organisational requirements.
Person specification
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Criteria |
Essential |
Desirable |
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Education, qualification and training |
Relevant qualification in Health, Social Care, nursing or a related discipline. SVQ Level 4 (or equivalent professional qualification). Membership of the PVG Scheme for working with Protected Adults. |
Recognised management qualification relevant for SSSC registration. |
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Skills, knowledge and experience |
Experience working within health, social care, care home, or hospital discharge services. Knowledge of Residential and Nursing Care Home provision and hospital discharge pathways. Strong assessment, care planning, and decision-making skills. Excellent communication and interpersonal skills, with the ability to engage effectively with professionals, individuals, and families. Ability to build positive working relationships across organisational boundaries. Experience of maintaining accurate records and managing confidential information. Strong organisational skills, with the ability to manage competing priorities and work to deadlines. Proficient in the use of electronic recording systems and Microsoft Office applications. Understanding of person-centred practice, adult protection, and relevant health and social care legislation. |
Professional qualification in Health, Social Work, Nursing, Allied Health Profession, or a related field. Experience of working with older people and adults with complex care needs. Experience of quality improvement, service evaluation, or performance reporting. Knowledge of local authority and NHS partnership working arrangements. Understanding of care home commissioning, admission processes, and capacity management. |
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Personal qualities |
Collaborative and relationship focused. Compassionate, professional, and person-centred. Proactive, adaptable, and solution focused. Able to work independently while contributing effectively as part of a wider team. Committed to continuous improvement and high-quality service delivery. |
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Other |
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Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks:
- Asylum and Immigration right to work in the UK.
- Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
- Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
- Punctual and conscientious in your approach to work.
- Use council resources efficiently, avoiding waste and unnecessary expense.
- Identify inefficiency in processes and communicate this to your manager.
- Meet deadlines and targets in your day-to-day work.
- Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
- Use of information technology to achieve best outcomes.
Flexible
- Willing to learn new tasks and accept new ways of working.
- Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
- Help team members when they have urgent deadlines and prioritise your work accordingly.
- Understand the need for change and are open to this across your working life.
Performing
- Is polite, professional and friendly to customers and apply customer care standards and attitudes at all times.
- Works safely to maintain the safety of yourself and other raising concerns about unsafe working practices.
- Meets standards of work required in your role in terms of quality and output.
- Uses initiative to solve problems and raise potential issues.
- Acknowledges when mistakes are made and learns from them.
- Seeks feedback on your performance to learn and improve.
Working with others
- Works alongside internal and external colleagues to meet common objectives.
- Has professional relationships with colleagues and is aware of dignity at work standards.
- Actively and respectfully listens to people in order to understand them and their views.
- Contributes appropriately in team and other meetings and discussions.
- Presents words and views clearly in a way that other people find meaningful.
- Respect diversity and promote equality of opportunity when working with colleagues and members of the public.
Leading
- Role models the standards of behaviours expected of a South Lanarkshire Council employee.
- Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
- Is aware of and adheres to professional codes of practice and the council’s code of conduct and understand how these impact on employment with the council and public perception of council employees.