Consumer rights including selling methods
We provide an advice service to South Lanarkshire's businesses. We give advice on consumer and business legislation relating to Trading Standards, how it relates to you and how it may affect specific matters concerning your work. The advice will help you ensure your business is complying with its legal responsibilities and obligations.
You can also construct your own business advice pack from this page or if you would rather to speak to Trading Standards for more local advice please contact South Lanarkshire's Consumer and Trading Standards Office.
- Accurate descriptions
- Antiques and antiquities
- Business-to-business marketing
- Consumer contracts: general
- Consumer contracts: off-premises sales
- Consumer contracts: on-premises sales
- Consumer savings schemes
- Delivery charges
- Digital content
- Displaying prices in hotels etc
- Environmental ('green') claims
- Internet auction sites and marketplaces
- Labelling of footwear
- Labelling of textiles
- Letting agents and property management
- Membership logos and claims of approval
- Mileage of used vehicles
- Mixed contracts
- One day and occasional sales
- Package travel and holidays
- Payment surcharges
- Protection from unfair trading (consumers' rights of redress)
- Protection from unfair trading (criminal law)
- Providing price information
- Reviews and endorsements
- Sale and resale of tickets
- Selling and supplying goods
- Selling used vehicles
- Supplying services
- Unfair contract terms