Bulk uplifts

When to place your items out

• only put items out on the day of your collection. Items left out earlier may be reported as fly‑tipping.

Conditions for collection

Please make sure your uplift is:

• out by 7am on the day of collection
• safe, manageable and clearly visible
• easy for our crews to reach, with all obstructions removed
• free from hazards such as loose pets or blocked paths
• limited to the items listed in your booking

We will not collect your uplift if:

• footpaths or stairs are icy and not gritted
• there is no clear access route
• items cannot fit through gates
• items need to be lifted over fences or hedges

How to prepare your items

Bagged waste

• do not overfill bags. Each bag must be light enough for one person to lift
• make sure no sharp objects are sticking through

Screws and nails

• remove nails and screws, or hammer them flush to prevent injury

Sofas

• recliner sofas must be dismantled before collection

Carpets

• roll carpets and secure them with tape or string

Mattresses

• only put mattresses out on the day of collection. We may not take them if they are too heavy due to rain

Fridges and freezers

• empty all food and defrost fully
• tape the doors shut

Wood and laminate

• cut planks into lengths no longer than 5 feet
• tie or tape them into manageable bundles
• remove or hammer in nails and screws

Glass

• wrap glass items, such as mirrors, in strong material like bubble wrap or thick polythene
• double‑wrap and tape securely

Mixed items

• present items neatly so they can be collected safely

Paint tins

• paint tins must be empty, or the paint must be dried out using paint hardener, sand or soil