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Business Improvement Districts (BID)

Local non-domestic ratepayers voted in favour of the Hamilton Business Improvement District and Carluke Business Improvement District. All eligible non-domestic ratepayers are liable to pay an annual BID levy based on the rateable value of their property.

The council's non-domestic rates team usually issue annual bills in October for Carluke BID and November for Hamilton BID, with payment due immediately. All non-payment of bills will be pursued by the council, with a potential additional 10% statutory penalty and Sheriff Officers' involvement. Contact the non-domestic rates team with any bill enquiries.

You can appeal in writing, listing the full reason, within 28 days from the bill date to: Head of Facilities, Waste and Ground Services, Community and Enterprise Resources, Montrose House, 154 Montrose Crescent, Hamilton ML3 6LB.

Payment methods:

Please note: we can't accept payments by American Express or Electron.

Direct Debit

Payment is taken in a single payment on the 1st of the month after the bill is issued. Contact the non-domestic rates team to set up a direct debit over the phone or have a mandate sent.


Use our secure online payment service, quoting your 16-digit account number, account name (the name on your rates bill) and credit or debit card details.


Payments can be made by credit or debit card over the phone.  Contact our 24-hour payment call centre.

Online banking

Payments and standing orders can be made direct to the council's bank account:  sort code 83-22-26, account number 00146582. Please quote your 16-digit account number from your bill.


Using the bar code on the front of the bill.

Non-domestic rates team

Phone: 0303 123 1015
Email: Non-domestic rates team

24 hour payment call centre

Phone: 0303 123 1005