Services affected by worldwide Microsoft outage

Services affected

  • Our email services are affected by the outage
  • Crisis grants - applications and payments of Crisis grants are being affected. Please call us to discuss your application status. Contact details on the Crisis grant page
  • Household waste and recycling centre bookings -  customers can continue to use the online booking form. As a confirmation email cannot be sent just now, customers are advised to take a note of their booking reference number and time and date of their booking. Bookings can also continue to be made through the customer contact centre. 
  • Bulk uplifts - customers can continue to use the online booking form however, at this time bookings cannot be taken over the phone.